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091: Temples and Markets’ Judith Treanor on getting to $10k per month in year 1 w/ email and social enterprise focus

February 27, 2017 By Chloë Thomas 6 Comments

Judith Treanor is the Director and Founder of Temples and Markets an online only eCommerce business who are helping to trade artisans in South East Asia into a better life, and bringing unique products to a customer who wouldn’t otherwise find them. After 12 months of preparation the website launched in November 2015, and now has 15,000 on the email list, and anticipates a monthly revenue of $10,000 by Christmas 2016 heavily built on repeat purchases.

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temples and markets podcast
About the business

  • eCommerce Business Structure – Online Only
  • Product Range Scale – wide
  • Based in Sydney, Australia
  • Ships worldwide
  • Sells handmade jewelry, home decor, and bags — curated store
  • On Shopify
  • Key Widgets:
    • Lucky Orange, dynamic heatmaps, visitor recordings, live chat and more
    • Conversio (was Receiptful), marketing dashboard and tools
    • Judge.Me, for product reviews
    • Xero with Entryless, automates bill paying
    • Canva, simple graphic design
  • Service used to get the email sign ups – Cohort Global

Getting Started

Judith previously had an interior decoration and renovation project management company, and also worked in the buying and merchandising departments for House of Fraser. She has been a frequent traveler to southeast Asia for about twenty years, and would often come back wearing a piece of jewelry or carrying a handbag that she’d bought on the trip. People would want to know where she got it, and their faces would fall when they learned that she had bought it somewhere like Thailand. She came up with the idea for Temples and Markets.

Listen to hear more about the inspiration behind the business

The Team

Judith relies on those close to her for help. Her stepfather assists with order fulfillment, while her son helps with Pinterest, Instagram, and the back-end work of uploading products. She also utilizes a freelancer for SEO, and has had an intern in the past.

Most Awesome Thing Right Now

The win-win of making a positive difference in the lives of the artisans while bringing beautiful jewelry to the customers.

Listen to hear more about how….

Marketing

Judith markets with the current big movement towards ethical shopping and sustainable manufacturing worldwide in mind. She markets words like “sustainable,” “recycle,” and “ethical.” The success of Temples and Markets is heavily based on repeat purchases, possibly because Judith has tried to create a beautiful shopping experience. The products are beautifully wrapped, and a handwritten note and surprise gift is included.

Email

Judith sends two emails per week to her subscriber list. She gained many subscribers through opt-in surveys, and the result has been generally positive.

Nervous of scaring your customers off with too much email? Listen to learn how beneficial email has been to Judith.

eCommerce Book Top Tip

  • First They Killed My Father by Loung Ung
  • Lucky Child by Loung Ung

eCommerce Traffic Top Tip

  • Email marketing
  • SEO

You can hear about all this on the podcast, for free – right now…

Tool Top Tip

  • Notes on the iPhone

Start Up Top Tip

  • If you’re passionate about something, just go for it. Don’t wait until the website is perfect.

Interview Links

  • Business
  • Instagram
  • Facebook
  • Pinterest

Filed Under: 2017 Episodes, eCommerce MasterPlan Podcast, One Person eCommerce Businesses, Shopify Podcasts, Startups Tagged With: australia, email acquisition

Comments

  1. platothefish says

    March 2, 2017 at 09:30

    Hi Chloe,
    A really interesting podcast, thank you. A quick question Judith mentions that she primarily uses opt-in surveys. I am assuming she is using a service to carry out the surveys. Do you know what service this is?

    Many thanks

    Dave

    Reply
  2. platothefish says

    March 2, 2017 at 09:35

    Can I just clarify the above question I don’t mean the tool as in survey monkey etc. She is clearly using a service that delivers the survey to a wider audience than she has at the moment. It is that, that interests me.

    Many thanks

    Dave

    Reply
    • Chloë Thomas says

      March 2, 2017 at 16:04

      Hi Dave,
      I’m not sure of the exact one Judith was using – but I’ve messaged her to find out.
      In the meantime in the UK Rokt do a similar thing.
      C.

      Reply
      • Chloë Thomas says

        March 3, 2017 at 09:52

        Hi Dave – I’ve got the answer, direct from Judith:
        “Cohort Global are the company and they have an office in London”
        http://cohortglobal.com/
        Cheers
        Chloe

        Reply
        • platothefish says

          March 10, 2017 at 13:15

          Oh Thank you!
          You are the best.
          Take care
          Dave

          Reply
          • Chloë Thomas says

            March 10, 2017 at 13:26

            My pleasure Dave – it’s what we’re here for!

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