Last week I attended the Meta Pack’s “The Delivery Conference” in London. It was a fascinating day listening to some of the UK’s (and world’s) biggest retailers explain what they’re up to and how they got to where they are. Including ASOS, Marks and Spencer, John Lewis, and House of Fraser.
Last week was the first time I’d been to The Delivery Conference – it’s always been on the list, but after several of our Experts recommended it I thought I ought to make the effort this year.
The Christmas 2015 feedback, including Black Friday
2016 delivery success – what do you need to do?
The conference was focused mainly on the enterprise level eCommerce retailer, but there were a few great takeaways for the smaller online retailer (plus lots of nuggets) and those are what I’m running through in the podcast.
Click to tweet: Takeaways from The Delivery Conference – including ASOS, House of Fraser, John Lewis, and Marks and Spencer
Speakers I listened to included on the courier side:
Hermes
Royal Mail
Yodel
and on the retailer side:
M&S
ASOS
House of Fraser
John Lewis
New Look
River Island
Boohoo
Wiggle
Asda
and a very interesting session from Forrester research.
As usual I’ve looked through all my notes, convesations, observations, piles of paper, and distilled the takeaways for the smaller eCommerce retailer to bring you the ideas, reassurance and insights that will help you with your business over the coming year.
