Takeaways from eDelivery Conference, TeCOMM, and DCA for the Smaller Retailer (episode 021)

by Chloë Thomas

Following on from last week’s update from the Internet Retailing Conference, I’m bringing you another conference update.

So again, Instead of an interview with an eCommerce business person I’m bringing you more  hot-off-the-press ecommerce conference updates.

All these updates come from eCommerce conferences I’ve attended in the last 2 weeks:

  • eDelivery Conference, London
  • TeComm’s Power to the Customer, Romania
  • Direct Commerce Association’s Autumn Conference, London

As per last week I’ve looked through all my notes, conversations, stand information and the rest(!) and summarised it down into what the smaller retailer can take from each conference. This is my distillation of the key themes and takeaways to bring you (the smaller ecommerce business person) the ideas that will help you with your business over the coming year.

I’ll be covering them in chronological order, for each I’ll explain a bit more about it, then dive into the key lessons from it.

As ever if you have any questions about this or would like to discuss in more details – just get in contact with me.

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ecommerce conferences update
eDelivery Conference Takeaways

  • The on-demand generation and the need for Speed – Mat Braddy, formerly of JustEat and now at Rock Pamper Scissors
  • Click and Collect – Updates from Will Lockie of Evans Cycles, and more.
  • Customer Preferences – Updates from Inpost UK, Sainsburys, Shop Direct and Wiggle

Listen to the podcast for free to hear all the takeaways in full…

TeCOMM’s Power to the Customer Takeaways

  • What I learnt about Romania eCommerce – similar challenges to the rest of the world (delivery, and customer service) but several that are unique to Romania.
  • La Moda – the most amazing eCommerce business you haven’t heard of…
  • Google Analytics Universal Analytics – and what it can do for an eCommerce business

Listen to the podcast for free to hear all the takeaways in full…

Direct Commerce Association Takeaways

  • Copywriting – just who should be doing it in your business? (including the advice of Hotel Chocolat)
  • Data Co-operatives – updates on powerful ways to use the data from Dylan Jenkins of Epsilon Abacus
  • DRTV (aka selling products off the telly)
  • Royal Mail’s ‘Why People Value Mail’ report

Listen to the podcast for free to hear all the takeaways in full…

Key Links