Tag: customer service

Kate Turner of Party Packs

Party Packs’ Kate Turner discusses 30 years building a £5m turnover business focused on the customer (episode 078)

Charles Fitzgerald of The Kewl Shop

The Kewl Shop’s Charles Fitzgerald on how to get to 50,000 visits per month, using content and customer service (episode 063)

Kerry Williams of So Unusual

So Unusual’s Kerry Williams just 7 weeks live, has LOTS of great advice for us all. Even non start ups (episode 051)

Dominic Irons of Bureau Direct

Bureau Direct’s Dominic Irons explains how he’s focused on the customer to grow to 3,500 orders per month (episode 039)

valerian voegele lifestyle labs

Lifestyle Labs’ Valerian Voegele redefining the vitamins sector through outstanding customer service (episode 006)

The Reputation Machine [infographic]

7 Ways to Provide Exception eCommerce Customer Service [Infographic]