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184: Creating a business she loves, and making the customers happy with Roberta of Scrubz Body

November 12, 2018 By Chloë Thomas 5 Comments

Roberta Perry is the founder of Scrubz Body an online and physical store selling skin care products. Roberta launched the business in June 2006, and is currently on track to have her best year ever, with a turn over of $150k.

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Filed Under: 2018 Episodes, eCommerce MasterPlan Podcast Tagged With: bricks and clicks

158: Running a physical boutique store alongside Squarespace eCommerce and the Trouva marketplace

May 14, 2018 By Chloë Thomas Leave a Comment

I know a lot of you out there are running your own boutique bricks and clicks business – selling out of your own physical store, and also online via your own site and also marketplaces. Taking on the roles of buyer, visual merchandiser, shop assistant, marketer and everything else.

Today we have a guest just like you on to share her wisdom…

Kirsty Patrick is the owner of Home byKirsty, a boutique bricks and clicks business in Cardiff, focused on homeware by leading British and Welsh design makers with a clean contemporary aesthetic. Kirsty launched with the physical store in 2014, and added the website in early 2015.

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Filed Under: 2018 Episodes, eCommerce MasterPlan Podcast, One Person eCommerce Businesses Tagged With: boutique bricks and clicks, bricks and clicks

145: Nic Haralambous – email marketing, getting focused in 2018, and when it’s good to cut back

February 12, 2018 By Chloë Thomas Leave a Comment

Nic Haralmbous is the founder of South African bricks and clicks retailer and style company Nic Harry. Nic launched the business in 2012 focusing on socks, and now turnovers almost $1m per year. And have also just gone through a restructuring process to reduce the number of physical stores and team members.

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Filed Under: 2018 Episodes, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts, Shopify Podcasts Tagged With: bricks and clicks, socks, south africa

130: Maison Rustic’s Georgina Hustler how and why she’s taken her physical stores into eCommerce – it’s all brand

November 27, 2017 By Chloë Thomas Leave a Comment

Georgina Hustler is the founder of Antique Rose and Maison Rustic. A pair of brick retail businesses in Wokingham. They sell a mix of gift, jewellery, home accessories and furniture, and Georgina is right in the middle of turning her Bricks into Clicks! Everything started in 2008 and now combined turnover is just under half a million pounds.

dotmailer

This episode is sponsored by: dotmailer

dotmailer is a SaaS marketing platform that enables companies to create, test and send data-driven automated campaigns, including email.

The technology integrates with key business systems such as ecommerce platforms and CRMs, providing access to rich insights in real time; a powerful advantage in today’s customer-centric market.

Head over to dotmailer.com for a free platform demo or trial.

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Filed Under: 2017 Episodes, eCommerce MasterPlan Podcast Tagged With: bricks and clicks

086: Love Aroma’s Lewis Love 400% growth, and achieving £1m turnover in 2 years selling Yankee Candles

January 23, 2017 By Chloë Thomas Leave a Comment

Joining us today is Lewis Love, the eCommerce Manager of Love Aroma. Love Aroma is a bricks and clicks retailer that opened the first shop in 2010 and launched the online business in 2014. They specialize in curating best range of home fragrances. They have fulfilled over 60,000 orders in 2016 and are on track to do £1 million turnover!

This is the seventh of our ‘2017 eCommerce Growth Series Sponsored by Veeqo the Number 1 Inventory Software’. The series will be running throughout January and is packed with insight and advice to help you make 2017 your best year yet. Find the full series here.

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Filed Under: 2017 Episodes, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: bricks and clicks, yankee candles

084: Equichoice’s Chantal Wellavize – balancing 2 business, great customer service tips and a 600% roi marketing method

January 9, 2017 By Chloë Thomas Leave a Comment

Chantal Wellavize founded Equichoice in 2006 as a kind of “meeting of problems and passions,” to allow both a flexible schedule with her daughter and to play into her passion for horses. Equichoice is a bricks and clicks store selling products your horse would choose. Chantal is also a consultant for HR On Tap.

This is the third of our ‘2017 eCommerce Growth Series Sponsored by Veeqo the Number 1 Inventory Software’. The series will be running throughout January and is packed with insight and advice to help you make 2017 your best year yet. Find the full series here.

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Filed Under: 2017 Episodes, eCommerce MasterPlan Podcast, One Person eCommerce Businesses, Shopify Podcasts Tagged With: bricks and clicks, juggling ecommerce

064: Any Old Lights’ Nick Griffiths focusing on SEO led to 5x growth in the last 6 months

August 22, 2016 By Ellie Leave a Comment

Nick Griffiths is co-owner of Any Old Lights, a bricks and clicks retailer specialising in vintage and new maritime and industrial lighting, as well as maritime collectibles. They took their first online sale in 2014 the website now turns over about £25,000 per month which is up 5x since last year.

Click to Tweet: Nick Griffiths credits Any Old Lights incredible growth to SEO – hear all about it on @eComMasterPlan

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Filed Under: 2016 Episodes, B2B eCommerce Podcasts, eCommerce MasterPlan Podcast Tagged With: blogging, bricks and clicks, seo

061: The Party People’s Dean Salakas discusses how he used PR on TV to get to $2million turnover (inc Shark Tank)

August 1, 2016 By Ellie Leave a Comment

Dean Salakas is the ‘Chief Party Dude’ at The Party People. The Party People is a bricks and clicks retailer, with 2 Australian stores and a market leading website. The first online store was launched in 1998 and Dean’s always been focused on keeping The Party People at the forefront of eCommerce development. They’re now turning over $2 million a year.

Click to Tweet:  The eComMasterPlan #podcast is going off with a bang as we interview The Party People Australia’s, Dean Salakas

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: australian ecommerce, bricks and clicks, ecommerce, endorsements

A Retailer’s Guide to Webrooming [eCommerce Infographic]

July 29, 2014 By Chloë Thomas Leave a Comment

You’ve probably heard of ‘showrooming’ – where a customer comes into a store to work out what they’re going to buy online. Well, welcome to ‘webrooming’ – where the opposite happens!
Webrooming is when a customer looks at your website to research what they want before they come in to see you – if you’ve got the tech set up they may even click and collect.
A must look for any Bricks and Clicks businesses… [Read more…]

Filed Under: Infographics Tagged With: bricks and clicks, webrooming

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