So Suzy Stamps’ Suzy Moore – how she doubled her business with one website change, and influencer marketing (episode 097)
Suzy Moore is the founder of So Suzy Stamps she launched her eCommerce store in 2014, and her podcast “So Suzy Podcast” in Oct 2016, her business now has about 1,900 customers.
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About the business
- eCommerce Business Structure – Bricks and Clicks
- Product Range Scale – niche
- 16 team members – all over the world
- On BigCommerce
- Based in New Mexico USA, sells world wide
- Plugins – InStockAlerts
Listen to learn how InStockAlerts has increased turnover by about 80% for abandoned carts.
Influencer Marketing
Her “design team” is made up of influencers within the craft industry, and are responsible for some of their own marketing. The team uses Facebook Workplace so they can all collaborate in one place.
Listen to learn how Suzy’s incredible design team of influencers works.
The ‘Blog Hop’
Suzy and her team are have a blog hop with another stamp company coming up, which will promote both of the companies. To do the blog hop, everyone on the team will make a card using a specific stamp, then post it on their blog. Viewers will hop from blog to blog, leaving a comment on each one. At the end, as long as the viewer has left a comment on every blog, they can win a gift certificate or other prize. It’s a great way to give exposure to the design team members and the card making styles, as well as get the stamps in front of a different audience.
Listen to learn more about the benefits of blog hops.
The So Suzy Podcast
The niche, passionate nature of the industry has fostered a sense of community, friendship, and loyalty among Suzy and her customers. They aren’t just her customers, they are her friends. The So Suzy Podcast was built to better service the community. Many of the customers are evolving. They want to sell their cards and build their hobbies into a business of their own, or they want to be on a design team like Suzy’s. The podcast allows her to answer those questions, as well as potentially become an industry leader.
Most Awesome Thing Right Now
The most awesome thing for Suzy is the support and comments she gets from her customers. They light up her life, energize her, and make it all worth it.
Listen to hear more about how….
eCommerce Book Top Tip
eCommerce Traffic Top Tip
- Free shipping, especially when paired with new releases
You can hear about all this on the podcast, for free – right now…
Tool Top Tip
Start Up Top Tip
Throw out all thoughts of having a personal life, and get BigCommerce with InStockAlerts.
Interview Links
So Suzy Stamps is now celebrating three years of business with a month-long celebration of contests and free shipping. Check it out!