Martin Thornalley is the founder of Red Rock Games, a retailer of board and card games founded in October 2020. Nearly 12 months in, they are anticipating sales of £180k in this first year.
Listen now for free:
Martin got to a point in his career where he was looking for a new challenge, and the idea of having his own eCommerce business came from a conversation with his partner.
Combining his love for board and card games with the thought of being his own boss, Martin founded Red Rock Games and since day 1, has been hard at work to reach his target revenue.
About Red Rock Games
- Based in the town of Dawlish, Devon in the UK
- Currently selling to the UK only, but with plans to also serve the rest of Europe in the future
- Runs their own website via WordPress and WooCommerce
- Can also be found on eBay and Amazon
- Sells other people’s products with no intention to develop their own games for now
The business is run by Martin himself with his partner Donna doing finance and bookkeeping.
Design work, some IT tasks, and email and content marketing have been outsourced to freelancers, while an agency has been brought on to do their digital marketing.
Not A Side Hustle
While most people who get into eCommerce start off by retaining their day jobs, Martin decided to go full time with Red Rock Games from the beginning, knowing that he works better by focusing on just one thing.
He also looked at the figures for his sales forecast and knew that to reach his target, he had to be working on the business solely and not splitting his time.
He also felt that he wasn’t taking too much of a risk because going back to employment wouldn’t pose a problem if he needed to, with his IT skills being in demand at the moment.
Time And Money Constraints
For Martin, time is the most constrained resource and he has to prioritize well in order to make things work and run smoothly, especially since the business is just in its first year and there is a lot that needs to be done.
Even outsourcing tasks was a way for Martin to use his time well. Having people to do specific things for the business has allowed him to devote more time and attention to making the business profitable, and to do the things he enjoys the most.
Secondary to time, money is another resource he has to manage well, being a start-up business. While he has capital he can spend, he is trying to limit the expenses as much as possible.
Having A Wide Range Of Products
Growing the product range has been and continues to be Martin’s number one priority.
Looking at the data, there’s a correlation between the wide variety of products they have and the sales they are getting.
With this information they have, they’re trying to offer their customers the latest games as well as the classic ones to ensure that anyone who visits their website finds something that will appeal to their interest.
An Advice For Start-ups
Martin says make use of marketplaces.
Although it wasn’t part of his original business plan, Martin got into marketplaces and reports that eBay and Amazon account for 50% of Red Rock Games’ revenue.
eCommerce Book Top Tip
- Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future by Ashlee Vance
eCommerce Traffic Top Tip
- Google Shopping Ads is Red Rock Games’ main traffic source and for Martin, is also the easiest way to get your products in Google.
Tool Top Tip
- Adobe Spark for lightweight graphic design that includes collaboration features.
Growth Top Tip
- Consider selling on marketplaces, and also use a tool to help you synchronize your inventory if you’re selling on multiple channels.
- 330: Startup Story 2: Afro Drops the Rollercoaster continues! With Luke Carthy
- 056 Marketplaces: How to use Amazon to 2x your DTC eCommerce Sales
- 054 Marketplaces: Why you should also be selling on Amazon and eBay with Chris Dawson from Tamebay
Without the sponsors the podcast wouldn’t be possible – please do check them out:
Klaviyo is a leading customer data and marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company’s hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 80,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.
Give it a try today – get your free account
Brightpearl is the number one Retail Operating System for e-commerce, multichannel retail brands and wholesalers. Brightpearl removes the day-to-day pain points customers experience with a scalable operating system that integrates and automates post-purchase operations. With a huge library of Plug & Play integrations, deep open API access and a trusted partner network, customers have the freedom and flexibility to embrace hyper-scalable eCommerce – and grow fearlessly.
Ready to reach your potential? Book a demo today to see how Brightpearl can help you do business better.
Full transcript to read & download:
Like to be a guest? Apply Here