If you’d like to spend 30 minutes a week listening to an inspiring story packed with
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tips to get new customers,
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tech you should use, and
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ways to save you time
– you’re going to love the eCommerce MasterPlan podcast.
Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.
Their business might be a UK mail order retailer, an online only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. Listen for advice on what to do next, reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!
There’s a full list of the podcasts below, or if you’re not sure where to start – check out our Top 10 Episodes.
One of “The 15 Best Podcasts That Ecommerce Entrepreneurs Should Be Listening To” Thanks Referral Candy!
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The Podcasts:
Subscribe right now for free: itunes, Stitcher, Soundcloud and on any podcast app
Like to be a Guest? Fill in our contact form
REVIEWS
| FLAG | COUNTRY | DATE | RATING | AUTHOR | TITLE | REVIEW |
|---|---|---|---|---|---|---|
 | Denmark | 2017-05-29 | 5 | SorenHansen | Finally a great eCommerce podcast | I've been in eCommerce for years and finding a podcast which is directed to my issues is absolutely great. Chloe's insight and choice of great guests makes this a great podcast. Thanks Chloe. |
 | United States | 2017-04-27 | 5 | ErikBison | Highly recommend! | Chloe and her guests share inspiring and actionable lessons to help you grow your eCommerce business (without losing your life in the process!). Highly recommend listening and subscribing if you want to improve and grow your eCommerce business! |
 | United Kingdom | 2017-03-08 | 5 | Bullercake | Great Resource | I have been listening to Chloe for the last few weeks after a while away and can say... If you need to get up to speed in ecommerce, subscribe asap. Great job Chloe.... Great Resource!! |
| United Kingdom | 2017-03-08 | 5 | Bullercake | Great Resource | I have been listening to Chloe for the last few weeks after a while away and can say... If you need to get up to speed in ecommerce, subscribe asap. Great job Chloe.... Great Resource!! |
| United Kingdom | 2017-02-10 | 5 | Chrisnic66 | Essential listening for anyone in or thinking of being in e-commerce | Even if you arent running an ecommerce business, this has thousands of great tips and nuggets for running your business. The insights offered by both the interviewees and the interviewer and worth their weight in gold. I regulalrly re-listen to old podcasts. I also recommend Chloe's books which can be applied to business in general not just commerce. Chloe is easy to listen too, the podcasts flow really well and she never shys away from asking the questions that you are dying to ask yourself. She is especially good at making clear where to get all the tools, recommendations and help. |
| United Kingdom | 2017-02-10 | 5 | Chrisnic66 | Essential listening for anyone in or thinking of being in e-commerce | Even if you arent running an ecommerce business, this has thousands of great tips and nuggets for running your business. The insights offered by both the interviewees and the interviewer and worth their weight in gold. I regulalrly re-listen to old podcasts. I also recommend Chloe's books which can be applied to business in general not just commerce. Chloe is easy to listen too, the podcasts flow really well and she never shys away from asking the questions that you are dying to ask yourself. She is especially good at making clear where to get all the tools, recommendations and help. |
| United States | 2016-11-03 | 5 | Devyn18 | Great Info! | Owning an eCommerce store and looking to do some facelifting in the coming year, this is a great podcast to get some ideas on how to ramp it up even more. |
| United States | 2016-11-03 | 5 | Devyn18 | Great Info! | Owning an eCommerce store and looking to do some facelifting in the coming year, this is a great podcast to get some ideas on how to ramp it up even more. |
| United States | 2016-09-09 | 5 | InterviewValetCF | How exciting! | I loved coming across this podcast ! I was very pleased to learn about a fantastic and fun online retail store for clothes. So many great online business points were shared such as: how young the internet really is and how it's almost a guarentee for future success to happen when you are a step above your competitors, keep your customer service team happy and have a main focus on pleasing people. Look forward to learning more! |
| United States | 2016-09-09 | 5 | InterviewValetCF | How exciting! | I loved coming across this podcast ! I was very pleased to learn about a fantastic and fun online retail store for clothes. So many great online business points were shared such as: how young the internet really is and how it's almost a guarentee for future success to happen when you are a step above your competitors, keep your customer service team happy and have a main focus on pleasing people. Look forward to learning more! |
 | Canada | 2016-08-23 | 5 | therucks | Articulate and insightful interviews | The information I gain from each podcast is really great, and it spans from social media to analytics, and everything in-between. I learn something new through episode, and each person interviewed has their own unique views on ecommerce and business! |
| Canada | 2016-08-23 | 5 | therucks | Articulate and insightful interviews | The information I gain from each podcast is really great, and it spans from social media to analytics, and everything in-between. I learn something new through episode, and each person interviewed has their own unique views on ecommerce and business! |
 | Australia | 2016-08-03 | 5 | Dan Waknin | The best industry podcast you can find | Chlöe is an excellent podcaster. She's always eager to share her knowledge and understanding of online retail in each one her interviews. |
| Australia | 2016-08-03 | 5 | Dan Waknin | The best industry podcast you can find | Chlöe is an excellent podcaster. She's always eager to share her knowledge and understanding of online retail in each one her interviews. |
| United States | 2016-05-26 | 5 | Florkubana | Jack Pot !!! | I love this podcast . I have learned so much with each episode . I have a clicks and bricks business in Jamaica and all this information has helped me tremendously . Chlöe actually pays attention to her social media and if you have any questions she replays right away . Thanks to her answer I got my business partner to realize the importance of social media for our business . Thanks for always sharing Chlöe |
| United States | 2016-05-26 | 5 | Florkubana | Jack Pot !!! | I love this podcast . I have learned so much with each episode . I have a clicks and bricks business in Jamaica and all this information has helped me tremendously . Chlöe actually pays attention to her social media and if you have any questions she replays right away . Thanks to her answer I got my business partner to realize the importance of social media for our business . Thanks for always sharing Chlöe |
| United Kingdom | 2016-02-04 | 5 | SweeYee 2009 | Packed with tips | I am an impatient person and can’t bear egos. I love this podcast. It’s the only one I listen to regularly. Packed with tips and interesting stories from the eCommerce world. I like that it’s UK and Europe focussed. I also like that it isn’t full of waffling… usually. There is some occasional waffling, but Chloe is good at keeping it under control. Extremely knowledgeable herself, Chloe is a great host and she creates podcasts around questions we may be asking and / or issues we may have. Extremely useful, I highly recommend it. |
| United Kingdom | 2016-02-04 | 5 | SweeYee 2009 | Packed with tips | I am an impatient person and can’t bear egos. I love this podcast. It’s the only one I listen to regularly. Packed with tips and interesting stories from the eCommerce world. I like that it’s UK and Europe focussed. I also like that it isn’t full of waffling… usually. There is some occasional waffling, but Chloe is good at keeping it under control. Extremely knowledgeable herself, Chloe is a great host and she creates podcasts around questions we may be asking and / or issues we may have. Extremely useful, I highly recommend it. |
| United States | 2015-12-15 | 5 | Posworkspace | Informative and Entertaining | Chloe asks the questions we all want to hear. Fantastic content and interview style. I highly recommend this show. |
| United States | 2015-12-15 | 5 | Posworkspace | Informative and Entertaining | Chloe asks the questions we all want to hear. Fantastic content and interview style. I highly recommend this show. |
| United States | 2015-11-19 | 5 | GerjoNL | Great new podcast | Great new postcast. Really enjoyed the 3 part special for the holidays. Great helpful tips. |
| United States | 2015-11-19 | 5 | GerjoNL | Great new podcast | Great new postcast. Really enjoyed the 3 part special for the holidays. Great helpful tips. |
| United States | 2015-10-28 | 5 | SteveGrisham | Amazing Content | One of the top podcasts I listen to! There's a great mix of general overview and specifics to take action on. |
| United States | 2015-10-28 | 5 | SteveGrisham | Amazing Content | One of the top podcasts I listen to! There's a great mix of general overview and specifics to take action on. |
| United Kingdom | 2015-10-28 | 5 | francomusso | Fantastic delivery, fresh guests and content | I was tiring of the 6 big US based business and commerce podcasts I listen to that seem to recycle each others’ guests, content and messages. As it happens, I’m glad I stuck with them long enough to find Chloe’s interview on entrepreneur on fire as it brought me to this podcast. Chloe has a great interview style and adds some great value to the conversation from her own experience. So far I’ve found the mix of guests from brick and click, online only, relative newcomers, experienced businesses immensely helpful. I’ve exhausted the back catalogue and am looking forward to more. Keep up the great work! |
| United Kingdom | 2015-10-28 | 5 | francomusso | Fantastic delivery, fresh guests and content | I was tiring of the 6 big US based business and commerce podcasts I listen to that seem to recycle each others’ guests, content and messages. As it happens, I’m glad I stuck with them long enough to find Chloe’s interview on entrepreneur on fire as it brought me to this podcast. Chloe has a great interview style and adds some great value to the conversation from her own experience. So far I’ve found the mix of guests from brick and click, online only, relative newcomers, experienced businesses immensely helpful. I’ve exhausted the back catalogue and am looking forward to more. Keep up the great work! |
| United Kingdom | 2015-10-16 | 5 | Big Dave R | Very Insightful | What a great podcast, loads of interesting tips, tricks and interviewees. |
| United Kingdom | 2015-10-16 | 5 | Big Dave R | Very Insightful | What a great podcast, loads of interesting tips, tricks and interviewees. |
| United Kingdom | 2015-08-11 | 5 | NickAWilson | Great UK-Centric Podcast | Love the podcast. Very inspiring. |
| United Kingdom | 2015-08-11 | 5 | NickAWilson | Great UK-Centric Podcast | Love the podcast. Very inspiring. |
| United Kingdom | 2015-07-14 | 5 | BeaWils | Insightful ecommerce podcast - I'm a convert! | Great Q&A format from Chloe with loads of insight into the experiences of ecommerce owners & experts, especially like the tips section. I've been a podcast sceptic for quite a while but this has me not only converted but subscribing too. Highly recommend! |
| United Kingdom | 2015-07-14 | 5 | BeaWils | Insightful ecommerce podcast - I'm a convert! | Great Q&A format from Chloe with loads of insight into the experiences of ecommerce owners & experts, especially like the tips section. I've been a podcast sceptic for quite a while but this has me not only converted but subscribing too. Highly recommend! |
| United Kingdom | 2015-07-13 | 5 | BOYCEE1 | eCommerce Guru Chloe Thomas does it again and over-delivers. | My podcast library is now complete as I have the new podcast from Chloe Thomas subscribed on my phone. She is such a complete guru when it comes to all things eCommerce and as an eCommerce professional myself I have read her books listened to her speaking and now been blown away by her podcast it is definitely filled with nothing but the very best information and advice, thanks for starting a podcast this is the one I have been waiting for the most and you don't disappoint. |
| United Kingdom | 2015-07-13 | 5 | BOYCEE1 | eCommerce Guru Chloe Thomas does it again and over-delivers. | My podcast library is now complete as I have the new podcast from Chloe Thomas subscribed on my phone. She is such a complete guru when it comes to all things eCommerce and as an eCommerce professional myself I have read her books listened to her speaking and now been blown away by her podcast it is definitely filled with nothing but the very best information and advice, thanks for starting a podcast this is the one I have been waiting for the most and you don't disappoint. |
| United Kingdom | 2015-07-06 | 5 | iveheardpeoplesayit | The ecommerce podcast I've been waiting for! | A professional podcast full of useful tips and interesting stories. Recommended. |
| United Kingdom | 2015-07-06 | 5 | iveheardpeoplesayit | The ecommerce podcast I've been waiting for! | A professional podcast full of useful tips and interesting stories. Recommended. |
| United Kingdom | 2015-06-26 | 5 | dip3313 | Excellent! | Fantastic to hear details directly from the e-commerce owners, putting theory into practice! |
| United Kingdom | 2015-06-26 | 5 | dip3313 | Excellent! | Fantastic to hear details directly from the e-commerce owners, putting theory into practice! |
| United States | 2015-06-25 | 5 | MattMcWilliams | Well done Chloe! | WOW….eCommerce MasterPlan Podcast is flat out awesome. Good production quality. Easy to listen. Very impressed Chloe. Keep bringing it. |
| United States | 2015-06-25 | 5 | MattMcWilliams | Well done Chloe! | WOW….eCommerce MasterPlan Podcast is flat out awesome. Good production quality. Easy to listen. Very impressed Chloe. Keep bringing it. |
| United Kingdom | 2015-06-23 | 5 | Karen FD | Expert advice from experts in ecommerce | Superb, current advice from experts in the field of ecommerce. |
| United Kingdom | 2015-06-23 | 5 | Karen FD | Expert advice from experts in ecommerce | Superb, current advice from experts in the field of ecommerce. |
| United Kingdom | 2015-06-22 | 5 | Flashni | Helpful Ecommerce tips | Chloe interviewed Andrew about his UK ecommerce site and I got a few tips. Plus, it made a pleasant change to hear English accents all round as my own ecommerce business is in the UK. I look forward to getting more episodes |
| United Kingdom | 2015-06-22 | 5 | Flashni | Helpful Ecommerce tips | Chloe interviewed Andrew about his UK ecommerce site and I got a few tips. Plus, it made a pleasant change to hear English accents all round as my own ecommerce business is in the UK. I look forward to getting more episodes |
| United States | 2015-06-22 | 5 | Jodi | Women Taking the Lead | Value packed | Right off the bat in episode 000 Chloe is giving away free content to help you out. She has been a success in this arena and knows the failures as well so you can be assured you are being by someone who knows the way and goes the way. |
| United States | 2015-06-22 | 5 | Jodi | Women Taking the Lead | Value packed | Right off the bat in episode 000 Chloe is giving away free content to help you out. She has been a success in this arena and knows the failures as well so you can be assured you are being by someone who knows the way and goes the way. |
| United Kingdom | 2015-06-20 | 5 | Lenkalondon | Great insight to ecommerce | Who better to hear from than successful companies working in ecommerce. Especially like the top tip section. |
| United Kingdom | 2015-06-20 | 5 | Lenkalondon | Great insight to ecommerce | Who better to hear from than successful companies working in ecommerce. Especially like the top tip section. |
| United States | 2015-06-19 | 5 | Nikkiscoots | Useful information! | Very useful information for those interested in going into the ecommerce sector or looking to augment their presence already in the ecommerce sector. Great work! |
| United States | 2015-06-19 | 5 | Nikkiscoots | Useful information! | Very useful information for those interested in going into the ecommerce sector or looking to augment their presence already in the ecommerce sector. Great work! |
| United States | 2015-06-19 | 5 | mikkos2000 | Very Informative | Chloe asks great questions to help you understand the e-commerce business. I find this podcast to be very informative. |
| United States | 2015-06-19 | 5 | mikkos2000 | Very Informative | Chloe asks great questions to help you understand the e-commerce business. I find this podcast to be very informative. |
| United States | 2015-06-19 | 5 | alexdesigns | Great Advice on eCommerce | This is a solid show with great information, all about eCommerce. I highly recommend you listen to this show before you start your own store. And if you already have a store, this show will help you grow your business. |
| United States | 2015-06-19 | 5 | alexdesigns | Great Advice on eCommerce | This is a solid show with great information, all about eCommerce. I highly recommend you listen to this show before you start your own store. And if you already have a store, this show will help you grow your business. |
| United States | 2015-06-19 | 5 | VPCarter | Just what I needed! | Just listened to the episode with Andrew Wilson and learned so much! Good stuff. |
| United States | 2015-06-19 | 5 | Sue Monhait | A Great Resource | For a new business to an established one wanting to build their eCommerce sales, I'm finding this podcast to be full of valuable information and direction. Great job Chloe - you're a hit right from the start! |
| United States | 2015-06-19 | 5 | Sue Monhait | A Great Resource | For a new business to an established one wanting to build their eCommerce sales, I'm finding this podcast to be full of valuable information and direction. Great job Chloe - you're a hit right from the start! |
| United States | 2015-06-19 | 5 | VPCarter | Just what I needed! | Just listened to the episode with Andrew Wilson and learned so much! Good stuff. |
| United States | 2015-06-19 | 5 | Denny Krahe | Great Show | As a novice when it comes to ecommerce, but a solopreneur working on products to sell on line, this show is a life saver! Keep it up! |
| United States | 2015-06-19 | 5 | Denny Krahe | Great Show | As a novice when it comes to ecommerce, but a solopreneur working on products to sell on line, this show is a life saver! Keep it up! |
| United States | 2015-06-19 | 5 | HGCIII | Good focus on eCommerce issues | Chloe - real good information so far on eCommerce issues - thanks for concise format. Keep moving forward. |
| United States | 2015-06-19 | 5 | HGCIII | Good focus on eCommerce issues | Chloe - real good information so far on eCommerce issues - thanks for concise format. Keep moving forward. |
| United States | 2015-06-19 | 5 | Lois Moncrief | Refreshing and Different Approach | Chloe is a natural behind the mike - easy to listen to and a talented. She speaks with the authority of 10 year experience and 3 books under her belt and offers a show that provides much needed information. Great start on a much needed show. |
| United States | 2015-06-19 | 5 | Lois Moncrief | Refreshing and Different Approach | Chloe is a natural behind the mike - easy to listen to and a talented. She speaks with the authority of 10 year experience and 3 books under her belt and offers a show that provides much needed information. Great start on a much needed show. |
| United States | 2015-06-19 | 5 | Tppmommyof3 | Off to A Great Start | Nice podcast and informative. Keep it up! |
| United States | 2015-06-19 | 5 | Tppmommyof3 | Off to A Great Start | Nice podcast and informative. Keep it up! |
| United States | 2015-06-19 | 5 | Shaolin Soprano | BREAKTHROUGH | Love this new podcast, I’m all about having solid customer retention and this podcast truly over delivers when it comes to that. 5 Stars!!! |
| United States | 2015-06-19 | 5 | Shaolin Soprano | BREAKTHROUGH | Love this new podcast, I’m all about having solid customer retention and this podcast truly over delivers when it comes to that. 5 Stars!!! |
| United States | 2015-06-19 | 5 | Heather @ BeatInfertility.co | A must-listen for ecommerce entrepreneurs | There are so many ins and outs to know about ecommerce. If you're in the space, this podcast is a must-listen! Actionable advice, stellar interviews, engaging host. Thanks, Chloe! |
| United States | 2015-06-19 | 5 | Heather @ BeatInfertility.co | A must-listen for ecommerce entrepreneurs | There are so many ins and outs to know about ecommerce. If you're in the space, this podcast is a must-listen! Actionable advice, stellar interviews, engaging host. Thanks, Chloe! |
| United States | 2015-06-19 | 5 | SCrutchfield | Good, solid info | This will be a great resource for all us ecommerce shops! |
| United States | 2015-06-19 | 5 | SCrutchfield | Good, solid info | This will be a great resource for all us ecommerce shops! |
| United States | 2015-06-19 | 5 | Silly bands rock go by them | eCommerce is eXcellent! | Great show. Insightful ideas with guest that know what they are talking about. Can’t wait to hear more. |
| United States | 2015-06-19 | 5 | Silly bands rock go by them | eCommerce is eXcellent! | Great show. Insightful ideas with guest that know what they are talking about. Can’t wait to hear more. |
| United States | 2015-06-19 | 5 | MindfulVegan | Practical eCommerce advice | We can't all afford to hire all the business advice we need when starting off so this podcast is a fantastic place to gain the information we need. It's great to see a variety of topics are being covered. |
| United States | 2015-06-19 | 5 | Bumpy Shaw | Information! | This is going to give you the tools and drive you need to become a master! Great Job! |
| United States | 2015-06-19 | 5 | Bumpy Shaw | Information! | This is going to give you the tools and drive you need to become a master! Great Job! |
| United States | 2015-06-19 | 5 | MindfulVegan | Practical eCommerce advice | We can't all afford to hire all the business advice we need when starting off so this podcast is a fantastic place to gain the information we need. It's great to see a variety of topics are being covered. |
| United States | 2015-06-19 | 5 | TimWinters | ECommerce Guru | If have an online business that is struggling or just looking to start an online business, this podcast is a must listen! Chloe Thomas is an Ecommerce Guru- she knows her stuff and delivers tips that are easy to understand. Looking forward to all her great guests in this field. |
| United States | 2015-06-19 | 5 | TimWinters | ECommerce Guru | If have an online business that is struggling or just looking to start an online business, this podcast is a must listen! Chloe Thomas is an Ecommerce Guru- she knows her stuff and delivers tips that are easy to understand. Looking forward to all her great guests in this field. |
| United States | 2015-06-19 | 5 | thechampionentrepreneur | Great resource | I think we are all trying to find more customers in business. It's so nice to come across new resources such as this to help us develop our e-commerce and business relationships with our customers. I will be sure to continue to listen to. |
| United States | 2015-06-19 | 5 | thechampionentrepreneur | Great resource | I think we are all trying to find more customers in business. It's so nice to come across new resources such as this to help us develop our e-commerce and business relationships with our customers. I will be sure to continue to listen to. |
