eCommerce MasterPlan Podcast
Are you seeking inspiration & ideas to grow your eCommerce brand?
Then it’s time to tune in to the eCommerce MasterPlan Podcast.
Every Monday we bring you an interview with an inspiring founder. Full of tips, ideas, and things that will get you thinking!
“Truth, Integrity, Passion. Chloe cuts through the hype and brings value to us as we build and grow our businesses globally.”
Jonesy Money, USA, Review on Apple Podcasts

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Where to start with our eCommerce podcast:
Our latest episodes are a great place to start.
Or you can find a full list of our episodes here
The latest eCommerce MasterPlan Podcast Episodes
- How Clothes Doctor Is Growing with Smarter Subscriptions, AI, and Sustainability (episode 612)Janis Thomas is the CMO at Clothes Doctor, a fast-growing UK clothing-care brand selling premium laundry and fabric-care products. Founded in 2017, they are now a 7 figure business selling via wholesale, Amazon and their Shopify store. Janis shares how Clothes Doctor has built a multi-channel growth engine while staying focused on making clothing care easier… Read more: How Clothes Doctor Is Growing with Smarter Subscriptions, AI, and Sustainability (episode 612)
- How Products Get to Market Faster – and How AI Helps Shoppers Find Them (episode 611)Mark Howell is the Director Retailers EMEA at Rithum, where they help the world’s leading brands and retailers list, market, fulfill, and optimise products across every major commerce channel – from catalog to consumer. Rithum’s single connected network now has over 40,000 brands, suppliers and retailers including Walmart, Marks & Spencer, Samsung, and many more. Before his… Read more: How Products Get to Market Faster – and How AI Helps Shoppers Find Them (episode 611)
- How BLD BRO Built a Fast-Growing DTC Brand with Shopify, Amazon and Community (episode 610)Tariq Kazemi is the co-founder and CEO at BLD BRO, a British skincare brand championing “bald confidence”. Founded in 2021, they did £3.5million last year and are growing fast via their Shopify store & Amazon. In this episode, Tariq shares how BLD BRO grew from a small Instagram community into a multi-million-pound… Read more: How BLD BRO Built a Fast-Growing DTC Brand with Shopify, Amazon and Community (episode 610)
Why Listen to Our Podcast?
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The listeners LOVE us.
We have 69 5 star reviews on Apple Podcasts alone.

About our eCommerce Podcast
We’ve been producing the eCommerce MasterPlan podcast since 2015!
The aim has never changed – to share inspiring and insightful stories of how other eCommerce business have gone about growing.
So every week we interview a different retailer (or occasionally an author or expert) to find out what they’ve been up to, and get them to share advice that will help you plot a better, faster, route to growth.
Our Host Chloe Thomas
Chloe is the brains behind the show, and has been in eCommerce for nearly 20 years. Initially she worked brand-side for a UK high-street/mail-order/online gift retailer where she totally got the eCommerce bug.
In her next post (the kid-in-the-candy-shop-role) she got to introduce eCommerce marketing to a group of mail order brands. Then she took all she’d learnt there and founded a marketing agency that she ran for 9 years and 11 months.
The sale of the agency has allowed Chloe to focus full time on helping as many eCommerce brands as possible to make better marketing decisions.
Our Current Sponsors:

When an AI recommends a product to your customer, is it recommending yours? Rithum surveyed over a thousand US and UK shoppers on how they use AI to find, compare, and choose.
One in five shoppers had bought from a brand they’d never heard of because AI recommended it — and only five percent verify what AI tells them by visiting the brand’s own site.
AI is answering these questions already. The data you publish decides what it says.
Would you like to be a sponsor? Find out more here
Reviews of the eCommerce MasterPlan Podcast
Must listen for anyone in eCom: By far the best podcast on eCom and business in general.
spineryan, Apple Podcasts
One of the 15 Best Podcasts That Ecommerce Entrepreneurs Should Be Listening To
Referral Candy
There are few podcasts that are as insightful as this one. The format of the show is fantastic and fresh. Keep up the good work!
Rfgdsdggjfg, Apple Podcasts

Have you yet downloaded our ebook?
To celebrate reaching Episode 500 we’ve created an EPIC eCommerce success-focused ebook.
Packed with FIVE HUNDRED Top Tips about how to make your eCommerce store more profitable.
Featuring the advice of many, many past guests, alongside industry experts and many from you – our listeners.
Chloe has checked every single tip, and organised the whole thing into sections for you.
Making is super easy to dip and dip out and take inspiration as and when you need it.
This ebook needs to be sat on your desktop – or (even…) printed and sat on your desk.






