Over £1 million eCommerce Case Studies Podcast Episodes
Here are our interviews with eCommerce businesses owners and directors who turnover in excess of a million per annum.
Some of our interviewees shared their turnover number with us (in which case it’s in the shownotes), otherwise we’ve made a best guess!
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Listen to all our Over £1 million eCommerce Case Studies Episodes on the Podcast:
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Taking a jewellery site from 0 to $3m in 3 years, and then exiting with Ashish Malhotra (episode 254)
Ashish Malhotra joins us to talk about how he took online jewellery website Novadab.com from launching from his spare bedroom to annual sales of $3million within just 3 years, then he sold it in a multi-million dollar exit. 2020 eCommerce MasterPlan Growth Series sponsored by Omnisend This episode is part of our annual growth series…
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How to use Customer Reviews & CGC to increase Conversion Rates with Argos’ Joanna Steele (episode 252)
Joanna Steele is the Senior Reviews and Customer Generated Content Manager at Argos. Or to put it another way, The CGC Queen, what Joanna doesn’t know about getting customer reviews and using them to increase sales is very little! Argos is one of the UK’s leading high street retailers founded in the 1970s, they have…
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Flare Audio’s Davies Roberts returns to talk Facebook Ads and Increasing Profits (episode 250)
Davies Roberts is an inventor and the founder of Flare Audio, the sound technology company who retail headphones, earphones and much more. After rapid initial growth he’s now all about maximising profits. Flare Audio are turning over around £4m per year, and profitability has doubled in the last 12 months. 2020 eCommerce MasterPlan Growth Series…
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How to move from Batch and Blast to Customer Focused Comms with exMissguided’s Nicola Fox (episode 249)
Nicola Fox is a retail marketer specialising in CRM and Loyalty, over the last 10 years she’s been working for top UK retailers like Holland & Barrett where she designed and developed a healthcare loyalty programme. Most recently she worked at fast-fashion giant Missguided, where she took on a task familiar to anyone in eCommerce…
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Selling £2m+ of vintage fashion on Instagram and mobile with Rory Westbrook of True Vintage (episode 247)
Rory Westbrook is the founder of True Vintage, a streetwear retailer he founded from his university bedroom in 2014. Specialising in reviving vintage styles they now have yearly sales over £2m. Focusing on Instagram, Email marketing, and getting their mobile user experience stop on has led to huge sales growth.
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Using your products to market your website with Luke Peters from Newair (episode 243)
Luke Peters is the CEO of NewAir, according to Inc magazine one of the fastest growing privately held eCommerce businesses in America. Selling all sorts of heating and cooling appliances to consumers they’ve recently shifted their sales focus to encompass selling via Walmart, Amazon, Home Depot, Wayfair and more. Luke’s grown Newair from a side…
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Building a 7-figure eCommerce business with Sustainable Furniture’s Margaret Larson (episode 238)
Margaret Larson is the founder and Managing Director at Sustainable Furniture, an online furniture business based just 30min from me in Cornwall. In the past year they’ve won a plethora of awards for both the quality and eco-friendliness of their products. Founded in 2007 they now do 7-800 orders a month and have sales of…
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David Williams (Ugg & Charles Tyrwhitt) on international expansion & DTC ecommerce operations (episode 237)
David Williams has been in eCommerce for over 20 years, mainly focused on fashion and during that time helped build, and digitally transform, several businesses both in the UK and across the globe. Most recently he’s been the Senior Director DTC at Deckers, looking after a range of footwear brands including UGG. Other brands he’s…
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Boden’s Head of Online Trade and eCommerce Nick Stragnell discusses everything eCommerce (episode 236)
Nick Stragnell, is the Head of Online Trade and Experience at UK fashion business Boden, he owns the digital customer journey and is responsible for online annual sales revenue of £670m+ globally.
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How to manage 4500% growth with Daniel Wellington’s IT Director Daniel Näsman (episode 234)
Daniel Näsman is the Global head of IT Development at Daniel Wellington, a Swedish watch and luxury brand who were the fastest growing company in Europe in 2017, and have a 3 year growth of over 4500%.
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20-year eCommerce big business expert Jennifer DiMotta shares her 4Ps of successful growth (episode 233)
Jennifer DiMotta is the founder of DiMotta Consulting and has been a guest professor at the Wharton School of Business. For the last 20 years she has been helping direct to consumer brands and retailers in the USA to successfully execute aggressive growth strategies. That’s included the consumer facing Hayneedle and Office Depot and the…
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We explore private medical testing with Anthea Morris of fast-growth business Better2Know (episode 228)
Anthea Morris is the co-founder and Finance Director at Better2Know the world’s largest private provider of sexual health testing services. They’ve disrupted the market by providing fast and accurate STI and HIV testing to 20 countries around the world. They launched in 2011 and for the last 3 years have been in the top 100…
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Bespoke Tailor Hockerty’s Marketing Manager Salva Jovells talks Customer Journey (episode 227)
Salva Jovells is the marketing manager at Hockerty, looking after both acquisition and conversion rate optimisation. Hockerty is a made to measure clothing retailer – not the easiest thing to sell online! After 10 years in business, they’ve racked up over 250,000 customers around the world.
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Christian Zeron of Theo and Harris explains how vlogging grew sales to $2.5million per year (episode 224)
Christian Zeron founded Theo and Harris, a vintage watch retailer, in 2015. 4 years on it is a thriving online store and vlog which now does $2.5million sales per year.
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Ex AirBnB Head of SEO Tommy Griffiths shares his top SEO tips, plus the power of automation (episode 221)
Tommy Griffith used to run SEO for big businesses – 4 years at Airbnb, and before that 2 years at PayPal. Then in 2017 he decided to turn his training side business, ClickMinded, into his main occupation. With projected 2019 revenue of $490k for 10 hours work per week, spending 2018 working on automating the…
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Running 5 niche DIY sector eCommerce sites with ex Phones4u Andy Lockley of LoveShoppingDirect (episode 219)
Andy Lockley is the Head of eCommerce at LoveShoppingDirect the group behind one of the UK’s fastest growing online electrical DIY stores. The five websites are EnergyBulbs.co.uk, LEDBulbs.co.uk, AirConCentre.co.uk, MeacoDehumidifiers.co.uk, and Devola.co.uk. They launched their first store in 2008 have been featured in the Sunday Times Fast Track top 100, and now have a team…
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Tony Preedy shares top marketing advice from his 25+yrs experience inc Littlewoods and Lakeland (episode 218)
Tony Preedy has been a marketing professional in the Home Shopping sector since 1991. Yes, today’s guest has over 25 years experience of getting the British (and overseas) public to spend money from the comfort of their own homes. Including working for brands such as Lakeland, Otto, Littlewoods and more. I’m really excited to have…
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When wholesale becomes marketplaces and B2B eCommerce with Ken Kline of VHC Brands (episode 208)
Ken Kline is CEO and co-founder at VHC Brands, wholesaling premium home décor – think bedding, curtains, rugs and more. The business was founded in the 1980s and since 2015 has pivoted from using traditional sales channels into a B2B eCommerce operation with teams in the USA, India and China. In 2018 they achieved over…
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Product Development, Branding and the power of Amazon with Monica Ferguson from The Sole Mates (episode 207)
In this episode we’re talking with a business who have appeared on Shark Tank, got Oprah’s endorsement, and sell across their own site, Amazon, and a wholesale retail network. Discussing brand, product development and a lot of marketing tips. Monica Ferguson is the co-founder at The Sole Mates. After inventing the The Sole Mates heel…
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Influencer Marketing to grow a Subscription eCommerce business to $17m – Live Glam’s Dhar Mann (episode 199)
This episode is part of our 2019 eCommerce MasterPlan Growth Series sponsored by Omnisend, the all-in-one marketing automation platform that empowers ecommerce marketers to boost sales with omnichannel tools. Dhar Mann is the founder of LiveGlam – a beauty subscription box service. The impressive social media follower base (over 1.5m Instagram, over 100k Facebook) is testament…
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Using Product Launches to create 200% annual growth with Chris Vallely of Dixxon Flannel Co (episode 198)
This episode is part of our 2019 eCommerce MasterPlan Growth Series sponsored by Omnisend, the all-in-one marketing automation platform that empowers ecommerce marketers to boost sales with omnichannel tools. Chris Vallely is in charge of ecommerce, product development, and supply chain at Dixxon Flannel Co. Founded in 2013 they have grown by over 200% each year…
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eCommerce Growth masterclass with Dave Diamond of Zumi, Colourblocker and more – SEO – Shopify (episode 193)
This is the first retailer interview in our 2019 eCommerce MasterPlan Growth Series sponsored by Omnisend, the all-in-one marketing automation platform that empowers ecommerce marketers to boost sales with omnichannel tools and in this episode we get a masterclass in eCommerce growth from one of Australia’s cleverest eCommerce brains. Covering a whole host of topics…
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Road ID’s Edward Wimmer: lessons from 20 years in eCommerce, all about the customer (episode 190)
Edward Wimmer is the co-founder and CEO of ROAD iD. Founded in 1999, they’ve grown from Edward and his dad in the basement to 45 staff and shipping millions of units. About the Business Based in the US Launched in 1999 Just Launched in the UK Platform: Shopify Plugins: stamped.io, fulfil.io, ID discounts ROAD iD…
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Increasing profits in a declining market. Sam Taylor of Digi Quick discusses camera batteries (episode 189)
Sam Taylor is the co-founder of Digi Quick an online only and marketplace retailer. The business launched in 2006 and they are now the UK sector leader in camera and camcorder accessories. About the business Based in Cornwall Launched in 2006 Ships worldwide Platform: Magento How Digi-Quick Got Started Like a lot of companies, Digi-Quick…
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How Xero Shoes have consistently grown at 80%+ for nearly 10 years. With Steven Sashen. (episode 188)
Steven Sashanis the co-founder and CEO of Xero Shoes. They launched in November 2009 and have consistently grown at 80%+ per year and in 2017 achieved sales of over $5.5m. About the business eCommerce Business Structure – Online Only, B2B and Wholesale Product Range Scale – fairly niche On Woocommerce Based in the USA, selling worldwide…
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Andrew Banks serial fast growth eCommerce business manager – inc Matalan and Earth Bathrooms (episode 185)
Andrew Banks has a TON of eCommerce experience. In 2014 he launched Earth Bathrooms and within 3 months made it the 8th largest bathroom retailer in the UK. 18 months in, Earth Bathrooms was acquired by Matalan, which led to Andrew becoming their Head of eCommerce during which time he increased turnover by £24m in…
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Launching eCommerce in a brand new fashion category with Aman Advani of Ministry of Supply (episode 182)
Aman Advani is the CEO & Co-Founder at Ministry of Supply, a fashion retailer with some very cleverly engineered products. They launched in 2012 and have now shipped 10s of 1,000s of products all over the world.
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To 6-figures in year 1 Stephen Wright of Micro Bikes UK GSC, Google Ads, Remarketing, Dropship (episode 180)
Stephen Wright is the founder of Micro Bikes UK – the ultimate one stop shop for performance kids toys. He launched the business in mid-2017 and he is already on track for 6-figures this financial year, currently doing around £10k per month. Join the 7,000 plus innovative ecommerce brands like Brooklinen, Taylor Stitch, and Bonobos…
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Keen Footwear’s Kristina Smith: Adwords, Email Marketing, Partnerships and more (episode 173)
Kristina Smith is the Global Digital Marketing Director at Keen Footwear. Where she’s responsible for all direct-response marketing and Marketplace Marketing activity. Including the target to double the active email list in the next 2 years! Keen are a designer, manufacturer, wholesaler, and retailer of performance footwear. Established in 2003 they’ve already donated more than…
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40% year on year growth by focusing on customer service with Gary Amstutz of Sticker and Label (episode 168)
Gary Amstutz has been running eCommerce businesses since 2005. Serving the B2B office supplies market in South Africa. For Gary it all started with RubberStampSA.co.za, and he now also runs BusinessCardSA.co.za, NameBadgeSA.co.za, PlanPrintSA.co.za and StickerandLabelSA.co.za. Across those 5 Gary and team serve over 40,000 customers across South Africa.
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The first six months of taking over an existing business with Andy Storey of Prendas Ciclismo (episode 166)
Andy Storey is the owner at Prendas Ciclismo, an online business that sells cycle clothing to customers worldwide shipping up to 2,000 orders per month, with an excellent reputation in the marketplace – over 6,000 positive reviews on TrustPilot. Andy bought the business from his former boss last year, and is targeting 10% growth for…
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Facebook Ads, product and changing the world of audio with Davies Roberts of Flare Audio (episode 164)
Davies Roberts is an inventor and the founder of Flare Audio. He’s spent 5 years re-inventing the loudspeaker on a mission to minimize all types of distortion. After winning the ears of the music industry they used a kickstarter campaign to launch their range of in-ear headphones and ear plugs! In 2017 they reached a…
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Linear sales funnels, affiliate marketing and LOTS of top tips – chatting with Nate Lind (episode 163)
Nate Lind is the founder of multiple eCommerce businesses to which he’s driven $100 million in sales. Mainly in the men’s and women’s beauty space.
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Adapting to changing markets, niche sites, and drop ship with Brian O’Donnell of Map Marketing (episode 161)
Brian O’Donnell is the Managing Director at Map Marketing. They launched over 40 years ago, and have sold over 1 million personalised map jigsaws! For every gift eCommerce business I’ve worked for Map Marketing products have been a season after season best seller. As well as selling via resellers in the UK, USA, Europe and…
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Steve Simonson (iFloor.com) retail and eCommerce veteran shares his wisdom – must listen (episode 157)
Steve Simonson is a 29 year retail veteran! Who’s now on a mission to share his knowledge to help others succeed. Steve has founded, bought, built and sold multiple companies – including iFloor.com which became one of the largest direct sellers of flooring in the world. With those businesses he’s been publicaly recognized multiple times…
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Content marketing with Jacqueline Parisi of Hello Fresh – we dive into blogs, quizzes, & KPIs (episode 150)
Jacqueline Parisi is a Copywriter at the American arm of meal kit company Hello Fresh. One of her core responsibilities is to write and post 3 blogs a week – including getting them ready AND tracking the KPIs (that’s key performance indicators / results), as well as email copy, product copy and more. She also…
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Nic Haralambous – email marketing, getting focused in 2018, and when it’s good to cut back (episode 145)
Nic Haralmbous is the founder of South African bricks and clicks retailer and style company Nic Harry. Nic launched the business in 2012 focusing on socks, and now turnovers almost $1m per year. And have also just gone through a restructuring process to reduce the number of physical stores and team members.
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Achieve launch and 50% growth with product passion, Facebook and video – Bombtech Golf $7m t/o (episode 144)
Sully is the CEO & founder of Bombtech Golf, designing, manufacturing and selling Golf clubs direct to consumers. They launched in 2012 and are on track for $7m turnover in 2017, with a 50% year on year growth.
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Retail Customer Experience Guru Cliff Crosbie – ex Nike, Apple, IKEA – including online CX, and tracking emotions (episode 143)
Cliff Crosbie is Co Founder and CXO at Emrays, where he works on calculating emotions… and Chief Retail Officer at Performance Solutions where he helps retailers deliver the best customer experience. I saw Cliff speak at 2017’s Internet Retailing Conference (I mentioned his session in the takeaways – episode 123-5 and I knew I had…
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Yandy’s Thom Brodeur-Kazanjian – how to seize opportunities to achieve huge growth in your business (episode 135)
Thom Brodeur-Kazanjian is the CEO of Yandy, a leading US online apparel and lingerie retailer. He’s going to tell us about how he and his team accelerated their growth by aggressively grabbing an opportunity.
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Launching eCommerce in an already established business with Corinne Noca of Slam, and Facebook Live tips (episode 131)
Corinne Noca is the eCommerce Manager at Slam.com, the first Italian company to be featured on the podcast! Slam specialise in high performance sailing clothing, founded in Genoa in 1979, the online journey started in October 2017 and are already getting 200 orders per month.
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Goat Milk Stuff’s PJ Jonas on growing an eCommerce business to $1m and improving efficiency (episode 128)
PJ Jonas is the founder and CEO of Goat Milk Stuff. Yes, you guessed it they sell stuff made from Goats milk. It started with soap and has grown to all kinds of things! It’s a family business that started on the kitchen table, and now turns over in excess of $1million a year.
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Launching an ethical business and achieving 500% YoY growth by year 3 with Julie Mathers of Flora & Fauna (episode 125)
Julie Mathers is the founder and CEO of the multi-award winning Flora and Fauna, Flora & Fauna is Australia’s largest cruelty free & vegan shop with exclusive eco friendly products. They launched in 2014 and now do several 1,000 orders a week and are experiencing accelerating growth of over 500% year on year.
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Funnels Guru Trey Lewellen explains how he grew to $2million turnover in 4 years & gets $10k/day repeat orders (episode 120)
Trey Lewellen has spent the last 4 years building an eCommerce business that sold $20million of product in 2016. That includes building an email list of over 1.1 million subscribers (inc 300,000 buyers) via which he makes $10,000 a day selling products to repeat customers.
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Taylor & Hart’s Nikolay Piriankov who’ve grown to £2.5m selling diamond engagement rings online (episode 119)
Nikolay Piriankov is the founder and CEO of Taylor & Hart an award-winning London jeweller specialising in custom engagement rings. In truth they are a pseudo eCommerce business who use the web to gather enquiries for consultations with their experts. They launched in 2014 as Rare Pink, rebranded in 2016 and now doing about £2.5…
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Homespares’ Rob Boyle talks product images, marketplaces and B2B eCommerce (episode 117)
Rob Boyle is the Head of Marketing at Homespares, a B2B & B2C eCommerce retailer supplying spare parts, accessories and consumables for in and around the home everything from washing machines to powerwashers. They carry over 13,000 items in stock which can be supplied within 24 hours, many of which are their own-brand ranges. Founded…
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Argos’ Gabrielle O’Hare gives a masterclass in the content you need to sell online – product images and videos (episode 109)
Gabrielle O’Hare is the Content Controller at Argos – managing the 5th biggest content production studio in Europe producing all the photography and video that’s used on Argos’s website. Argos is a UK multichannel retailer that turns over £4bn. For those of you outside the UK who aren’t familiar with Argos they sell pretty much…
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Dan Faggella how he grew his business to $2m in 4 years – team management and dashboards! (episode 108)
Over the last four years Dan Faggella built his business Science of Skill to over $2m in annual sales, and sold it for over $1million. Science of Skill is an American online only retailer of self protection products and educational programmes. Today we’ll be discussing (for you!) both balancing physical and virtual products, and how…
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Introversion Software’s Mark Morris a look at selling software online – fascinating! Must listen. (episode 105)
Mark Morris is the Managing Director of Introversion Software a highly respected independent game developer and publisher. Since launching in 2001 they’ve brought 5 critically acclaimed video games to market – including the BAFTA award winning Prison Architect, which has sold over 2 million copies to date.
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Newton Running’s Steve Honight $1m+ turnover using licensed products for wholesale and eCommerce (episode 098)
Steve Honight is UK Brand Manager for Newton Running. Newton Running is an American business who design, wholesale, and retail their running shoes. The newtonrunning.co.uk business launched in the UK on 2009, and has been managed by Steve and his team for the last 2 years looking after both the wholesale and website sales in…
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Love Aroma’s Lewis Love 400% growth, and achieving £1m turnover in 2 years selling Yankee Candles (episode 086)
Joining us today is Lewis Love, the eCommerce Manager of Love Aroma. Love Aroma is a bricks and clicks retailer that opened the first shop in 2010 and launched the online business in 2014. They specialize in curating best range of home fragrances. They have fulfilled over 60,000 orders in 2016 and are on track…
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Matt Warren on founding, growing and exiting two 7-figure turnover eCommerce businesses selling watches (episode 085-5)
Matt Warren founder of our series sponsors Veeqo – but don’t worry this isn’t a pitch episode – nope. Rather we’re going to dive into what led Matt to create Veeqo in the first place – As before Veeqo Matt was a serial eCommerce business owner and it was His own experiences running eCommerce businesses…
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Best Self Co’s Cathryn Lavery and Allen Brouwer on how they won the Shopify Build a Business Competition and will achieve 100,000 orders in their first year (episode 083)
Cathryn Lavery and Allen Brouwer are the co-founders of BestSelf Co. It’s an online only eCommerce business that started by selling just one product, and is now branching out into digital content. The product is a daily planner to help you optimise your day. There are 2 reason’s I’m very excited to have them on…
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Thinkific’s Greg Smith discusses how he’s achieved 40% month on month growth by focusing on the customer (episode 081)
Greg Smith is the co-founder and CEO of Thinkific an SaaS eCommerce business which sells a software platform for creating and selling online courses. Thinkific was founded just over 4 years ago, now they have around 20,000 websites using the system, and are achieving 40% month on month growth. Click to Tweet: Greg Smith is…
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Party Packs’ Kate Turner discusses 30 years building a £5m turnover business focused on the customer (episode 078)
In 2016 Kate Turner is celebrating her business’s 30 year anniversary! The business is Party Packs, one of the UK’s top 3 party supplies companies. They’re an online only business, and currently turnover is £5 million a year and they process around 11,000 orders per month. Click to Tweet: Party Packs is a 30 years…
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The Cornish Fishmonger’s Rob Wing discusses selling fish online, and why customer service is essential (episode 077)
Rob Wing is the founder of the award-winning eCommerce business The Cornish Fishmonger – an online only fishmonger delivering top quality seafood to everyone from us normal people to many of the UKs top chefs. Launched in 2008 the business now processes 4,000 orders per month, 25% is eCommerce based. Click to Tweet: Hear how…
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Farm Toys Online’s Julia Lowe the team, product, and focus requried to turnover £500,000 a year, mainly at Christmas (episode 075-5)
Julia Lowe is the founder of Farm Toys Online – an online only business which does just what you think – sells farm toys, online! Founded in 2008 it now turns over about £500,000 per year. Click to Tweet: Julia Lowe let’s us know how she’s built her successful business Farm Toys Online on the…
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MyDeal.com.au’s Sean Senvirtne whose marketplace is growing 300% per year on how he achieves that (episode 074)
Sean Senvirtne is the CEO of Australia’s favourite online retailer, the marketplace My Deal. They aim to offer the best products and services to their customers at the lowest possible prices. Over 20,000 skus span 900 different product categories, they are on track in 2016 to hit $30,000,000 with 300% year on year growth. As…
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Fire Protection Online’s Jon Butt how to grow to £2m turnover and work just one morning a week (episode 073)
Jon Butt is the owner of Fire Protection Online a site with everything you need to keep your business current with the latest UK fire Regulations and fire safety information. The business has been around since 2007 and now turns over £2,000,000, processing about 100 orders per day. Click to Tweet: Jon Butt has systemised…
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Wink Beds’ Dan Adler shares the strategy and marketing that achieved $2million in year 1 (episode 071)
Dan Adler is co-founder of Wink Beds an American online only retailer with just one product – a luxury mattress. The business has been selling online since march 2015 and in the first year did $2 million in sales. Click to Tweet: Dan Adler of Wink Beds on @eComMasterPlan #Podcast talking about growing his business…
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Honest Brew’s Nejc Skoberne talks Customer-focused Growth Hacking and selling beer online (episode 068)
Nejc Skoberne is the lead growth marketer of Honest Brew which is the UK’s largest craft beer club. They stock over 120 different craft beers, and have a range of subscription options. They’ve been in existence since May 2014 and now have 20,000 paying customers, including 3,000 active subscribers. Click to Tweet: Nejc Skoberne on…
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Snakehive’s Tim Thorp on how to sell 7,000 mobile phone cases a month using Adwords and customer service (episode 065)
Tim Thorp is the co-founder and head of marketing and sales at Snakehive an online only and piggy backing business selling premium mobile phone cases. They sell both via marketplaces and online store and sales split 50:50 between the them. They currently have over 1,000 skus and all products are their own design. They started…
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The Kewl Shop’s Charles Fitzgerald on how to get to 50,000 visits per month, using content and customer service (episode 063)
Charles Fitzgerald is the founder of Online Only American retailer The Kewl Shop. It’s a fashion retailer specialising in bandage dresses. They launched in late 2012, and are now top 150,000 websites in the world! Click to Tweet: @eComMasterPlan #podcast Charles Fitzgerald from The Kewl Shop on how he has grown his US business from…
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Bonus 7: Ultimate Bundle’s Ryan Langford explains how Affiliate marketing is key in his alternative eCommerce business
Today’s special guest… is Ryan Langford CEO of Ultimate Bundles. It’s a very different type of eCommerce business to those we normally feature, rather than focus on selling products day in day out, Ryan and his team put all their effort into sales events, during each of which only one single product is on sale…
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The Party People’s Dean Salakas discusses how he used PR on TV to get to $2million turnover (inc Shark Tank) (episode 061)
Dean Salakas is the ‘Chief Party Dude’ at The Party People. The Party People is a bricks and clicks retailer, with 2 Australian stores and a market leading website. The first online store was launched in 1998 and Dean’s always been focused on keeping The Party People at the forefront of eCommerce development. They’re now…
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A Suit That Fits’ David Hathiramani on customer led innovation and Crowdfunding in bespoke tailoring (episode 058)
David Hathiramani is the co-founder of A Suit That Fits, a multi award winning, bespoke tailor that operates a hybrid bricks and clicks model. It all started with a proof of concept market stall in Hampstead back in 2006 – and now they deliver about 10,000 orders every year, and last year raised just under…
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Tesco’s Tamara Duschl talks brand, customer, and how the challenges are the same for a global retailer (episode 055)
Tamara Duschl is the Head of Brand at Tesco. Tesco is the fifth largest retailer in the world, turning over £63bn last year, and is the middle of a big turnaround process – so far shifting from a loss of £6.3bn to a profit of £162million. In this episode Tamara’s going to be telling us…
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Nineteenth Amendment’s Amanda Curtis on building a designer fashion marketplace from scratch (episode 052)
Amanda Curtis is the CEO and cofounder of Nineteenth Amendment, recently named in Forbes 30 under 30 in retail and eCommerce. Nineteenth Amendment is an online only boutique introducing new designers to the world, it’s been live for almost one year, but the tech took about 18 months before that to build and test, they…
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Tanya Heath Paris’ Tanya Heath on luxury fashion, international eCommerce and why her new site will be on Magento (episode 044)
Tanya Heath is the creator behind Tanya Heath Paris – a bricks and clicks business designing and selling the world’s first adjustable height shoe with removable heels. After 4 years of designing, the product went live in 2013, and they have now sold over 12,000 pairs of shoes and 28,000 pairs of heels. Click to…
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Project Repat’s Nathan Rothstein on how a focus on email sign ups led to $4million sales in 2015 (episode 043)
Nathan Rothstein is one of the founders of Project Repat. It’s an American business which turns your favourite old t-shirts into quilts. You might be thinking oh, ok, so they have to convince someone to trust them with their favourite t-shirt interesting. And yes it is, and we’ll chat about that later, but what makes…
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Deborah Lippmann’s Mark Lippmann discusses running a multimillion dollar business and Apple Pay (episode 038)
Mark Lippmann is the Managing Partner and Co-Founder at Deborah Lippmann. Deborah Lippmann, the eCommerce business, sells a makeup range focused on nails designed by Deborah Lippmann herself – one of the most sought-after manicurists in the world. Mark is in charge of the eCommerce side of the business (amongst more) and has grown it…
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Beard Brand’s Eric Bandholz on growing to a 7-figure turnover since 2013. By delivering on a vision (episode 027)
Eric Bandholz launched Beardbrand in 2013 and is now a 7-figure business. Beardbrand is a range of products for looking after a beard (strangely enough!), the majority of the products are designed by the Beardbrand team, with a few best of breed exceptions. The products are available from their 2 international online stores, and various…
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Serious Readers’ Alex Pratt on selling the world’s best reading lights and growing sales to £5 million (episode 023)
Alex Pratt is the founder of Serious Readers who build and supply the world’s best reading lights. (I am a customer and love these lights – perfect for an evening of needlework! And they do ship worldwide). The business started in 1986, and is now a mail order business with strong online sales, as well…
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Maxwell Scott Bags’ William Forshaw discusses selling internationally, and the power of a luxury brand (episode 019)
William Forshaw is the founder of Maxwell Scott Bags – a luxury English brand that is an online only retailer, with a wholesale arm. Their turnover is just over £1 million, about 500 customers per month – but much higher at Christmas. They were founded in 2002 and re-imagined in 2013 to focus on becoming…
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Electric Tobacconist’s Pascal Culverhouse on SEO, retailing and getting to 7-figures in 2 years (episode 012)
Pascal Culverhouse launched Electric Tobacconist in 2013, now well into the second full year Pascal & his team are on track for a 7-figure turnover this year. The Electric Tobacconist is an Online Only eCommerce business, and the UK’s number one e-tobacconist. Selling a wide range of e-cigarattes and supplies. They are all about fast-growth,…
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Beads Direct’s John Leach on using social media to become Europe’s no.1 online jewellery making retailer (episode 011)
John Leach joins us today from Beads Direct – Europe’s no.1 online bead and jewellery making retailer. Established in 2004 Beads Direct is an Online Only business stocking over 6,000 lines and providing over 1,000 free tutorials to its loyal customer base. Click to Tweet: Hear how Beads Direct use social media to grow their…
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Home Leisure Direct’s Andy Beresford on Amazon Product Ads and the power of a cool product (episode 010)
Andy Beresford is the managing director of the multi award winning games room retailer Home Leisure Direct, where last year they grew turnover by 30%. Previously he worked at Dixons and Phones 4U. That’s right – they sell Pool tables, arcade machines, air hockey tables – even neon signs – everything you need to kit…
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Guthy Renker’s Phil Haslam on the power of TV Advertising and targeting specific customer demographics (episode 008)
Phil Haslam is the Managing Director Europe at Guthy-Renker, that puts him in charge of what Guthy-Renker do in the UK, Ireland, Germany, Scandinavia and beyond. Which includes 7 different skincare brands each with their own distinct Online Only eCommerce Business, including Pro Active (the biggest acne brand in the USA), and Sheer Cover among…
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Lifestyle Labs’ Valerian Voegele redefining the vitamins sector through outstanding customer service (episode 006)
Valerian Voegele is an Entrepreneur currently working on an eCommerce start up. That start up recently celebrated its first 6 months of trading. Lifestyle Labs is an Online Only eCommerce business, and was born out of the desire to offer customers in the UK alternative health industry a truly amazing shopping experience. Click to tweet:…
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Prezzybox’s Zak Edwards on how to grow in a highly competitive category (episode 005)
Zak Edwards is the managing director of Prezzybox. Prezzybox is a multiaward winning UK Online Only eCommerce business. Specialising in retailing gifts. Prezzybox.com is the complete online gift solution. Zak has been running the business for the last 15 years (since founding it in THE YEAR 2000). Gifts is one of the most competitive merchandise…
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ECCO’s Hilary Fletcher on how to grow and sell a Bricks and Clicks business (episode 005)
How to grow your eCommerce Business, join us as Hilary Fletcher from ECCO shares her key tips. Hilary Fletcher (until VERY recently) was Co-Owner of ECCO Shoes Oxford. ECCO Oxford has been a Bricks and Clicks eCommerce business selling the ECCO shoes range since 2002. Originally selling from one store in Oxford, and online via…
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Sugru’s Linda Muck on the importance of analytics and driving traffic to an online only eCommerce business (episode 002)
How to grow your eCommerce Business, join us as Linda Muck from Sugru shares her key tips. Linda Muck is the eCommerce Manager at Sugru looking after the marketing and website for the Sugru eCommerce business. Sugru is an Online Only eCommerce business with a thriving wholesale arm which sells all over the world. You…