Million-Dollar eCommerce Success Stories
Getting to seven figures is hard. Staying there is harder. Learn from entrepreneurs who built and maintained multi-million dollar online businesses.
Reaching $1 million in annual sales is a huge milestone that many businesses never hit. But getting there is just the beginning. Scaling past seven figures brings completely different challenges.
You need real teams, complex operations, and systems that can handle serious volume. These conversations go deep into what it’s really like to run a large eCommerce business.
What you’ll learn:
- Building and managing teams for online businesses
- Operations that can handle millions in sales
- Managing cash flow with large inventory investments
- Expanding into international markets
- Buying other businesses to grow faster
- Preparing your business for sale when you’re ready to exit
Perfect for: Established business owners, entrepreneurs planning for scale, and anyone studying how large online businesses really work.
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Listen to all our Over £1 million eCommerce Case Studies Episodes on the Podcast:
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Expanding your DTC business to wholesale and into new product lines with Dan from Uther Supply (episode 321)
Dan Erdman is the Owner and Founder at Uther Supply, the industry leader in high fashion golf towels and balls. Founded in 2016 they now are doing over $1m a year.
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Search Intent – essential for SEO success? With Halford’s Group SEO Manager Kev Wiles (episode 318)
Kevin Wiles is the Group SEO Manager at Halfords, a UK bricks and clicks retailer specialising in motoring and cycling. Founded in 1892 in 2019 they had revenue over £1.1b with profits of nearly £60m.
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How team structure is crucial for easy growth with Melvin & Hamilton’s Nicolas Metzke (episode 317)
Nicolas Metzkeis the co-founder and CEO at Melvin & Hamilton Digital, a high-end brand selling shoes and accessories. The brand has been around since 1988 and launched online in 2012 they now the site sells 80,000 shoes a year and annual sales is over €7m.
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How to Double your Sales Every Year with Purelei’s John Hagan (episode 312)
John Hagan is Director of Growth at Purelei. It’s a German jewellery brand inspired by Hawaiian and founded in 2017 that now an 8 figure brand who aim to double in size every year.
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Exponential growth driven by a commitment to sustainability with Dan Dicker from Circular & Co (episode 310)
Dan Dicker is the Managing Director and Founder at Circular and Co who manufacture and sell homewares with a conscience. Launched in 2003 they now £2.8m in annual sales
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How you can grow your business by adding your products to eBay with Kristi Diemoz (episode 309)
Kristi Diemozis the Senior Manager go to Market Strategy at eBay. She’s been at eBay for over 18 years and throughout has been focused on helping eBay sellers succeed on the platform.
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Growing Profits 4x by shifting from a selling to service mindset with Eye Love’s Travis Zigler (episode 306)
Travis Zigler is the CEO at Eye Love, a US DTC retailer of eye health products, who give a portion of profits to ending preventable blindness. Founded in 2015, now in 2020 are on track for over $4m in sales.
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Want to grow fast? You need to understand your customers – with Ric Rodriguez from Vashi (episode 304)
Ric Rodriquez is the Head of Search at Vashi, and co-author of the Amazon best seller “Mastering In-House SEO”. Vashi is an ethical fine jewellery service that puts its customers at the heart of the design and making process – especially when it comes to custom engagement rings. They were founded in 2007 and are…
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Enter the world of auction-selling with David Zinberg founder of Bids.com (episode 302)
David Zinberg is the CEO and Founder of Bids.com. An online auction marketplace focused on jewelry, accessories and collectibles. Founded in2018 they now have over 200,000 registered users and have grown over 300% in the last year.
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DTC brand 0 to 7 figures in 3 years via content and email with Shivraj Bassi from Innermost (episode 301)
Shivraj Bassi is the Founder and CEO at Innermost. Originally Innermost sold their nutritional products B2B, but in 2019 shifted their focus to DTC. The combined DTC and B2B operation is now 3 years old and achieving a 7-figure run rate.
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How Swag.com grew their B2B eCommerce sales 1,999% in 3 years with Jeremy Parker (episode 298)
Jeremy Parker is the co-founder and CEO at Swag.com a B2B eCommerce business revolutionising the world of promotional products since 2015. They have a 3 year revenue growth of 1,999% and ranked 218 on the 2020 Inc 5000 list.
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Serial eCommerce Growth Hacker Mario Nawfal talks marketing as lego bricks (episode 297)
Mario Nawfal started his first eCommerce business Froothie in 2013 with just $300 in the bank, and since then has grown multiple eCommerce businesses that range from “Guilt-free box” a healthy snacks food subscription service, to Commercial Blenders Australia which–sells blenders to businesses. Together they achieve over 8 figures a year.
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Thriving through a period of huge (but turbulent) growth with Geoff Atkinson of Overstock (episode 295)
Geoff Atkinson was a part of the Overstock.com marketing team during a 6 year period when they went through rapid international expansion, and refocused from selling anything to focusing on home and garden. During that time he went from Email Marketing Manager to SVP Marketing, CRM, Analytics &Demand Management.
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Adapting a complicated business fast with Andrew Steel from Charles Bentley (episode 294)
Andrew Steel is the eCommerce Director at Charles Bentley, founded 160 years ago as manufacturer of chimney sweeping brushes, they now balance selling brushes and cleaning products via wholesale and dropshipping to some of the UK’s largest retailers and running their own home and garden eCommerce store. Employing over 150 people, and manufacturing over 2m…
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How to get your systems in order so you can SCALE fast with Trent Dyrsmid (episode 293)
Trent Dyrsmid has been sourcing products and selling on Amazon for over 4 years, during that time he’s also got very into traffic driving, hosted the brilliant Bright Ideas Podcast, and (which is what we’re chatting about today) mastered the process of systematising your business in order to take the stress and cost out of…
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The joys of doing everything in house with Sam Grant from Toolstop (episode 292)
Sam Grant is the Digital Marketing Manager at Toolstop, where he juggles the needs of both the B2C and B2B eCommerce sites. Toolstop launched in 1965 and they now do 9,000 orders a month across the two sites.
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Coping with a supplier-side meltdown with Neil Fitzpatrick from Pet Drugs Online (episode 291)
Neil Fitzpatrick is the Managing Director at Pet Drugs Online. The UK’s leading online pharmacy service for pets set up and run by vets in Somerset, UK. They launched in 2005 and are on track for over £50m in sales this year with a 33% yearly growth rate.
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Making the most of a 400% sales boom with Chris Meade from Crossnet (episode 290)
Chris Meade is one of the three co-founders of Crossnet, a business started in September 2017 that hit over $2m in sales in 2019. Crossnet is a business based on a game the 3 invented in order to escape the 9 to 5, which they’ve grown in a low-risk, life-friendly way!
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Maintaining profits when the stores shut with Industry West CMO Ian Leslie (episode 289)
Ian Leslie is the CMO at US homewares brands Industry West and Favor. It all started with Industry West in 2010, and then Favor launched in 2019. Now the 2 sites typically grow at 25% per year with sales over $10m a year.
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Getting the foundations right for exponential growth with Bouq’s John Tabis (episode 287)
John Tabis is the founder and chairman at The Bouqs Company, an online florist. Founded in 2012 they have sold 100s of millions of dollars worth of flowers to millennial females.
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Test, test, test your way to £20m/year with Aynsley Peet from Cox and Cox (episode 285)
Aynsley Peet is the Head of eCommerce at Cox and Cox, a UK homeware retailer. The business was founded in 2001 and sales are close to £20m per year; selling online, mail order, and B2B.
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Building a super-focused brand to $4m per year with Dan Demsky from Unbound Merino (episode 284)
Dan Demsky is the founder of Unbound Merino. They started in 2016 by raising $380k via crowdfunding, and now have annual sales in excess of $4m. They sell on Shopify and launched with crowdfunding, and Facebook Ads – lots of great insight into growth mindsets and focus.
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From zero to $1.5m in 2 years via DTC and FBA with Kevin Urrutia from Chester Travels (episode 283)
Kevin Urrutia is the founder at Chester Travel, a DTC Suitcase brand. They launched in 2017 and in 2019 did $1.5m in revenue.
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Ashley Merrill from luxury sleepwear brands Lunya & Lahgo talks about evolving sales channels (episode 281)
Ashley Merrill is the founder and CEO of Lunya and Lahgo, a D2C luxury sleepwear company that’s experiencing 200% year on year growth. Founded in 2012 they served over 120k customers in the last year.
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RestoraPet’s Brian Larsen explains how they grow 500% year on year (episode 280)
Brian Larsen is the founder of RestoraPet a pet supplement subscription eCommerce store. Launched in 2014 sales grew by over 500% in 2018 and they are on track for $10m this year. We chat about everything from email pop ups to split testing. AND he explains how they’re testing WooCommerce against Shopify.
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Customer Communities and Exclusive Short Run Products with Findlay Hats’ Jimmy Hickey (episode 277)
Jimmy Hickey is the founder and owner at Findlay Hats. Founded in late 2013, they have grown from a 2 person team working out of a living room to a 12 person team in a warehouse. With no outside funding, investors or famous influencers, they now have a fiercely loyal community of over 100,000 with…
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Micheal Valdsgaard ex VP Digital Transformation IKEA on augmented reality (episode 276)
Michael Valdsgaard has been in the retail industry since 1993 initially on the bricks side at Danish Supermarket Bilka, then with IKEA in both Europe and the USA where he shifted to the online retail world as Senior VP Digital Transformation leading IKEA’s shift to digital. Since 2018 he’s been helping other retailers to digitally…
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Kajetan Wyrzykowski Head of Content at Packhelp on B2B eCommerce business and your content strategy (episode 274)
Kajetan Wyrzykowski is the Head of Content at Packhelp. A B2B eCommerce business selling bespoke packaging supplies to companies including H&M, Google, Wrangler, T Mobile and more. They launched in 2016 and now have over 16,000 customers and make over half a million boxes a quarter. We talk about your content strategy, the importance of…
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Competitive advantage and selecting suppliers with Matt Edmundson of Jersey Beauty Company (episode 266)
Matt Edmundson is the CEO of the Jersey Company, a group of health, wellness and beauty companies that deliver products and services to over 120,000 loyal customers in the UK and Europe. The group includes the eCommerce business Jersey Beauty Company – which went online in 2006 and since then they have achieved global sales…
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Find out how Brie Read has grown Snag to £2m per month in just 2 years (episode 265)
Brie Read is the CEO of Snag, selling tights to ladies of all sizes all around the world. Brie founded the business 2 years ago and now doing £2million per month.
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Luxury brand eCommerce and international growth with Freddie Sawkins from Czech & Speake (episode 264)
Freddie Sawkins is a director at Czech & Speake and manages eCommerce, and international development. Czech and Speake an international luxury retail brand and family run business. Launched in 1978 Freddie joined in 2017 to establish and grow the eCommerce business in the UK and around the world. They now turnover £2m per year.
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Story, brand and the cross channel selling balancing act with Quicke’s Cheese’s Tom Chatfield (episode 263)
Tom Chatfield is the Head of Sales and Marketing at Quicke’s. Quicke’s is a family farm and cheese maker established in 1540 – definitely making them the oldest business we’ve had on the show so far!! Quicke’s started selling online in the 1990s and now sell around £2m of cheese per year across eCommerce, retail…
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Fashion replatforming, customer service and the impact of PR with Needle & Thread’s Mark Liddington (episode 262)
Mark Liddington is the Chief Operating Officer at Needle & Thread, a fashion retailer selling via their own website and through outlets such as Selfridges and net a porter. Needle and Thread launched in 2013 and now do over £15m per year in sales.
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How the world’s largest art gallery do it – Rebecca Wilson from Saatchi Art (episode 260)
Rebecca Wilson is the chief curator at Saatchi Art, the world’s leading online art gallery. Launched online in 2011 in Q3 2019 they grew by a whopping 35%.
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Colin McIntosh explains how he took Sheets & Giggles to $1m in 12 months (episode 259)
Colin McIntosh is the founder and CEO at Sheets and Giggles (awesome business name), which is the fastest growing bedding brand in the USA. It all started in 2018 with a crowdfunding launch, and in the first 12 months they hit $1m in sales.
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JJ Resnick explains how stories have been at the heart of his eCommerce success (episode 258)
JJ Resnick is the founder of multiple 7-figure brands, including the Moscow Copper Co–the creators of the famous Moscow Mule cocktail. JJ’sjoining us to talk about some of the brands he’s built, and how story has been central to success in each case.
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Taking a jewellery site from 0 to $3m in 3 years, and then exiting with Ashish Malhotra (episode 254)
Ashish Malhotra joins us to talk about how he took online jewellery website Novadab.com from launching from his spare bedroom to annual sales of $3million within just 3 years, then he sold it in a multi-million dollar exit. 2020 eCommerce MasterPlan Growth Series sponsored by Omnisend This episode is part of our annual growth series…
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How to use Customer Reviews & CGC to increase Conversion Rates with Argos’ Joanna Steele (episode 252)
Joanna Steele is the Senior Reviews and Customer Generated Content Manager at Argos. Or to put it another way, The CGC Queen, what Joanna doesn’t know about getting customer reviews and using them to increase sales is very little! Argos is one of the UK’s leading high street retailers founded in the 1970s, they have…
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Flare Audio’s Davies Roberts returns to talk Facebook Ads and Increasing Profits (episode 250)
Davies Roberts is an inventor and the founder of Flare Audio, the sound technology company who retail headphones, earphones and much more. After rapid initial growth he’s now all about maximising profits. Flare Audio are turning over around £4m per year, and profitability has doubled in the last 12 months. 2020 eCommerce MasterPlan Growth Series…
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How to move from Batch and Blast to Customer Focused Comms with exMissguided’s Nicola Fox (episode 249)
Nicola Fox is a retail marketer specialising in CRM and Loyalty, over the last 10 years she’s been working for top UK retailers like Holland & Barrett where she designed and developed a healthcare loyalty programme. Most recently she worked at fast-fashion giant Missguided, where she took on a task familiar to anyone in eCommerce…
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Selling £2m+ of vintage fashion on Instagram and mobile with Rory Westbrook of True Vintage (episode 247)
Rory Westbrook is the founder of True Vintage, a streetwear retailer he founded from his university bedroom in 2014. Specialising in reviving vintage styles they now have yearly sales over £2m. Focusing on Instagram, Email marketing, and getting their mobile user experience stop on has led to huge sales growth.
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Using your products to market your website with Luke Peters from Newair (episode 243)
Luke Peters is the CEO of NewAir, according to Inc magazine one of the fastest growing privately held eCommerce businesses in America. Selling all sorts of heating and cooling appliances to consumers they’ve recently shifted their sales focus to encompass selling via Walmart, Amazon, Home Depot, Wayfair and more. Luke’s grown Newair from a side…
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Building a 7-figure eCommerce business with Sustainable Furniture’s Margaret Larson (episode 238)
Margaret Larson is the founder and Managing Director at Sustainable Furniture, an online furniture business based just 30min from me in Cornwall. In the past year they’ve won a plethora of awards for both the quality and eco-friendliness of their products. Founded in 2007 they now do 7-800 orders a month and have sales of…
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David Williams (Ugg & Charles Tyrwhitt) on international expansion & DTC ecommerce operations (episode 237)
David Williams has been in eCommerce for over 20 years, mainly focused on fashion and during that time helped build, and digitally transform, several businesses both in the UK and across the globe. Most recently he’s been the Senior Director DTC at Deckers, looking after a range of footwear brands including UGG. Other brands he’s…
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Boden’s Head of Online Trade and eCommerce Nick Stragnell discusses everything eCommerce (episode 236)
Nick Stragnell, is the Head of Online Trade and Experience at UK fashion business Boden, he owns the digital customer journey and is responsible for online annual sales revenue of £670m+ globally.
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How to manage 4500% growth with Daniel Wellington’s IT Director Daniel Näsman (episode 234)
Daniel Näsman is the Global head of IT Development at Daniel Wellington, a Swedish watch and luxury brand who were the fastest growing company in Europe in 2017, and have a 3 year growth of over 4500%.
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20-year eCommerce big business expert Jennifer DiMotta shares her 4Ps of successful growth (episode 233)
Jennifer DiMotta is the founder of DiMotta Consulting and has been a guest professor at the Wharton School of Business. For the last 20 years she has been helping direct to consumer brands and retailers in the USA to successfully execute aggressive growth strategies. That’s included the consumer facing Hayneedle and Office Depot and the…
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We explore private medical testing with Anthea Morris of fast-growth business Better2Know (episode 228)
Anthea Morris is the co-founder and Finance Director at Better2Know the world’s largest private provider of sexual health testing services. They’ve disrupted the market by providing fast and accurate STI and HIV testing to 20 countries around the world. They launched in 2011 and for the last 3 years have been in the top 100…
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Bespoke Tailor Hockerty’s Marketing Manager Salva Jovells talks Customer Journey (episode 227)
Salva Jovells is the marketing manager at Hockerty, looking after both acquisition and conversion rate optimisation. Hockerty is a made to measure clothing retailer – not the easiest thing to sell online! After 10 years in business, they’ve racked up over 250,000 customers around the world.
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Christian Zeron of Theo and Harris explains how vlogging grew sales to $2.5million per year (episode 224)
Christian Zeron founded Theo and Harris, a vintage watch retailer, in 2015. 4 years on it is a thriving online store and vlog which now does $2.5million sales per year.
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Ex AirBnB Head of SEO Tommy Griffiths shares his top SEO tips, plus the power of automation (episode 221)
Tommy Griffith used to run SEO for big businesses – 4 years at Airbnb, and before that 2 years at PayPal. Then in 2017 he decided to turn his training side business, ClickMinded, into his main occupation. With projected 2019 revenue of $490k for 10 hours work per week, spending 2018 working on automating the…
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Running 5 niche DIY sector eCommerce sites with ex Phones4u Andy Lockley of LoveShoppingDirect (episode 219)
Andy Lockley is the Head of eCommerce at LoveShoppingDirect the group behind one of the UK’s fastest growing online electrical DIY stores. The five websites are EnergyBulbs.co.uk, LEDBulbs.co.uk, AirConCentre.co.uk, MeacoDehumidifiers.co.uk, and Devola.co.uk. They launched their first store in 2008 have been featured in the Sunday Times Fast Track top 100, and now have a team…
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Tony Preedy shares top marketing advice from his 25+yrs experience inc Littlewoods and Lakeland (episode 218)
Tony Preedy has been a marketing professional in the Home Shopping sector since 1991. Yes, today’s guest has over 25 years experience of getting the British (and overseas) public to spend money from the comfort of their own homes. Including working for brands such as Lakeland, Otto, Littlewoods and more. I’m really excited to have…
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When wholesale becomes marketplaces and B2B eCommerce with Ken Kline of VHC Brands (episode 208)
Ken Kline is CEO and co-founder at VHC Brands, wholesaling premium home décor – think bedding, curtains, rugs and more. The business was founded in the 1980s and since 2015 has pivoted from using traditional sales channels into a B2B eCommerce operation with teams in the USA, India and China. In 2018 they achieved over…
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Product Development, Branding and the power of Amazon with Monica Ferguson from The Sole Mates (episode 207)
In this episode we’re talking with a business who have appeared on Shark Tank, got Oprah’s endorsement, and sell across their own site, Amazon, and a wholesale retail network. Discussing brand, product development and a lot of marketing tips. Monica Ferguson is the co-founder at The Sole Mates. After inventing the The Sole Mates heel…
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Influencer Marketing to grow a Subscription eCommerce business to $17m – Live Glam’s Dhar Mann (episode 199)
This episode is part of our 2019 eCommerce MasterPlan Growth Series sponsored by Omnisend, the all-in-one marketing automation platform that empowers ecommerce marketers to boost sales with omnichannel tools. Dhar Mann is the founder of LiveGlam – a beauty subscription box service. The impressive social media follower base (over 1.5m Instagram, over 100k Facebook) is testament…
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Using Product Launches to create 200% annual growth with Chris Vallely of Dixxon Flannel Co (episode 198)
This episode is part of our 2019 eCommerce MasterPlan Growth Series sponsored by Omnisend, the all-in-one marketing automation platform that empowers ecommerce marketers to boost sales with omnichannel tools. Chris Vallely is in charge of ecommerce, product development, and supply chain at Dixxon Flannel Co. Founded in 2013 they have grown by over 200% each year…
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eCommerce Growth masterclass with Dave Diamond of Zumi, Colourblocker and more – SEO – Shopify (episode 193)
This is the first retailer interview in our 2019 eCommerce MasterPlan Growth Series sponsored by Omnisend, the all-in-one marketing automation platform that empowers ecommerce marketers to boost sales with omnichannel tools and in this episode we get a masterclass in eCommerce growth from one of Australia’s cleverest eCommerce brains. Covering a whole host of topics…
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Road ID’s Edward Wimmer: lessons from 20 years in eCommerce, all about the customer (episode 190)
Edward Wimmer is the co-founder and CEO of ROAD iD. Founded in 1999, they’ve grown from Edward and his dad in the basement to 45 staff and shipping millions of units. Powered by RedCircle About the Business ROAD iD Begins When Edward was a senior in college he decided to start training for a marathon.…
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Increasing profits in a declining market. Sam Taylor of Digi Quick discusses camera batteries (episode 189)
Sam Taylor is the co-founder of Digi Quick an online only and marketplace retailer. The business launched in 2006 and they are now the UK sector leader in camera and camcorder accessories. Powered by RedCircle About the business How Digi-Quick Got Started Like a lot of companies, Digi-Quick got started largely by accident. Sam and…
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How Xero Shoes have consistently grown at 80%+ for nearly 10 years. With Steven Sashen. (episode 188)
Steven Sashan is the co-founder and CEO of Xero Shoes. They launched in November 2009 and have consistently grown at 80%+ per year and in 2017 achieved sales of over $5.5m. Powered by RedCircle About the business Listen to learn how Steven got started in eCommerce. Xero Shoes started by accident. When Steven got back…
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Andrew Banks serial fast growth eCommerce business manager – inc Matalan and Earth Bathrooms (episode 185)
Andrew Banks has a TON of eCommerce experience. In 2014 he launched Earth Bathrooms and within 3 months made it the 8th largest bathroom retailer in the UK. 18 months in, Earth Bathrooms was acquired by Matalan, which led to Andrew becoming their Head of eCommerce during which time he increased turnover by £24m in…
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Launching eCommerce in a brand new fashion category with Aman Advani of Ministry of Supply (episode 182)
Aman Advani is the CEO & Co-Founder at Ministry of Supply, a fashion retailer with some very cleverly engineered products. They launched in 2012 and have now shipped 10s of 1,000s of products all over the world. Powered by RedCircle
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To 6-figures in year 1 Stephen Wright of Micro Bikes UK GSC, Google Ads, Remarketing, Dropship (episode 180)
Stephen Wright is the founder of Micro Bikes UK – the ultimate one stop shop for performance kids toys. He launched the business in mid-2017 and he is already on track for 6-figures this financial year, currently doing around £10k per month. Join the 7,000 plus innovative ecommerce brands like Brooklinen, Taylor Stitch, and Bonobos…
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Keen Footwear’s Kristina Smith: Adwords, Email Marketing, Partnerships and more (episode 173)
Kristina Smith is the Global Digital Marketing Director at Keen Footwear. Where she’s responsible for all direct-response marketing and Marketplace Marketing activity. Including the target to double the active email list in the next 2 years! Keen are a designer, manufacturer, wholesaler, and retailer of performance footwear. Established in 2003 they’ve already donated more than…
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40% year on year growth by focusing on customer service with Gary Amstutz of Sticker and Label (episode 168)
Gary Amstutz has been running eCommerce businesses since 2005. Serving the B2B office supplies market in South Africa. For Gary it all started with RubberStampSA.co.za, and he now also runs BusinessCardSA.co.za, NameBadgeSA.co.za, PlanPrintSA.co.za and StickerandLabelSA.co.za. Across those 5 Gary and team serve over 40,000 customers across South Africa. Powered by RedCircle
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The first six months of taking over an existing business with Andy Storey of Prendas Ciclismo (episode 166)
Andy Storey is the owner at Prendas Ciclismo, an online business that sells cycle clothing to customers worldwide shipping up to 2,000 orders per month, with an excellent reputation in the marketplace – over 6,000 positive reviews on TrustPilot. Andy bought the business from his former boss last year, and is targeting 10% growth for…
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Facebook Ads, product and changing the world of audio with Davies Roberts of Flare Audio (episode 164)
Davies Roberts is an inventor and the founder of Flare Audio. He’s spent 5 years re-inventing the loudspeaker on a mission to minimize all types of distortion. After winning the ears of the music industry they used a kickstarter campaign to launch their range of in-ear headphones and ear plugs! In 2017 they reached a…
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Linear sales funnels, affiliate marketing and LOTS of top tips – chatting with Nate Lind (episode 163)
Nate Lind is the founder of multiple eCommerce businesses to which he’s driven $100 million in sales. Mainly in the men’s and women’s beauty space. Powered by RedCircle
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Adapting to changing markets, niche sites, and drop ship with Brian O’Donnell of Map Marketing (episode 161)
Brian O’Donnell is the Managing Director at Map Marketing. They launched over 40 years ago, and have sold over 1 million personalised map jigsaws! For every gift eCommerce business I’ve worked for Map Marketing products have been a season after season best seller. As well as selling via resellers in the UK, USA, Europe and…
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Steve Simonson (iFloor.com) retail and eCommerce veteran shares his wisdom – must listen (episode 157)
Steve Simonson is a 29 year retail veteran! Who’s now on a mission to share his knowledge to help others succeed. Steve has founded, bought, built and sold multiple companies – including iFloor.com which became one of the largest direct sellers of flooring in the world. With those businesses he’s been publicaly recognized multiple times…
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Content marketing with Jacqueline Parisi of Hello Fresh – we dive into blogs, quizzes, & KPIs (episode 150)
Jacqueline Parisi is a Copywriter at the American arm of meal kit company Hello Fresh. One of her core responsibilities is to write and post 3 blogs a week – including getting them ready AND tracking the KPIs (that’s key performance indicators / results), as well as email copy, product copy and more. She also…
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Nic Haralambous – email marketing, getting focused in 2018, and when it’s good to cut back (episode 145)
Nic Haralmbous is the founder of South African bricks and clicks retailer and style company Nic Harry. Nic launched the business in 2012 focusing on socks, and now turnovers almost $1m per year. And have also just gone through a restructuring process to reduce the number of physical stores and team members. Powered by RedCircle
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Achieve launch and 50% growth with product passion, Facebook and video – Bombtech Golf $7m t/o (episode 144)
Sully is the CEO & founder of Bombtech Golf, designing, manufacturing and selling Golf clubs direct to consumers. They launched in 2012 and are on track for $7m turnover in 2017, with a 50% year on year growth. Powered by RedCircle
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Retail Customer Experience Guru Cliff Crosbie – ex Nike, Apple, IKEA – including online CX, and tracking emotions (episode 143)
Cliff Crosbie is Co Founder and CXO at Emrays, where he works on calculating emotions… and Chief Retail Officer at Performance Solutions where he helps retailers deliver the best customer experience. I saw Cliff speak at 2017’s Internet Retailing Conference (I mentioned his session in the takeaways – episode 123-5 and I knew I had…
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Yandy’s Thom Brodeur-Kazanjian – how to seize opportunities to achieve huge growth in your business (episode 135)
Thom Brodeur-Kazanjian is the CEO of Yandy, a leading US online apparel and lingerie retailer. He’s going to tell us about how he and his team accelerated their growth by aggressively grabbing an opportunity.
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Launching eCommerce in an already established business with Corinne Noca of Slam, and Facebook Live tips (episode 131)
Corinne Noca is the eCommerce Manager at Slam.com, the first Italian company to be featured on the podcast! Slam specialise in high performance sailing clothing, founded in Genoa in 1979, the online journey started in October 2017 and are already getting 200 orders per month. Powered by RedCircle
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Goat Milk Stuff’s PJ Jonas on growing an eCommerce business to $1m and improving efficiency (episode 128)
PJ Jonas is the founder and CEO of Goat Milk Stuff. Yes, you guessed it they sell stuff made from Goats milk. It started with soap and has grown to all kinds of things! It’s a family business that started on the kitchen table, and now turns over in excess of $1million a year. Powered…
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Launching an ethical business and achieving 500% YoY growth by year 3 with Julie Mathers of Flora & Fauna (episode 125)
Julie Mathers is the founder and CEO of the multi-award winning Flora and Fauna, Flora & Fauna is Australia’s largest cruelty free & vegan shop with exclusive eco friendly products. They launched in 2014 and now do several 1,000 orders a week and are experiencing accelerating growth of over 500% year on year. Powered by…
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Funnels Guru Trey Lewellen explains how he grew to $2million turnover in 4 years & gets $10k/day repeat orders (episode 120)
Trey Lewellen has spent the last 4 years building an eCommerce business that sold $20million of product in 2016. That includes building an email list of over 1.1 million subscribers (inc 300,000 buyers) via which he makes $10,000 a day selling products to repeat customers. Powered by RedCircle
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Taylor & Hart’s Nikolay Piriankov who’ve grown to £2.5m selling diamond engagement rings online (episode 119)
Nikolay Piriankov is the founder and CEO of Taylor & Hart an award-winning London jeweller specialising in custom engagement rings. In truth they are a pseudo eCommerce business who use the web to gather enquiries for consultations with their experts. They launched in 2014 as Rare Pink, rebranded in 2016 and now doing about £2.5…
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Homespares’ Rob Boyle talks product images, marketplaces and B2B eCommerce (episode 117)
Rob Boyle is the Head of Marketing at Homespares, a B2B & B2C eCommerce retailer supplying spare parts, accessories and consumables for in and around the home everything from washing machines to powerwashers. They carry over 13,000 items in stock which can be supplied within 24 hours, many of which are their own-brand ranges. Founded…
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Argos’ Gabrielle O’Hare gives a masterclass in the content you need to sell online – product images and videos (episode 109)
Gabrielle O’Hare is the Content Controller at Argos – managing the 5th biggest content production studio in Europe producing all the photography and video that’s used on Argos’s website. Argos is a UK multichannel retailer that turns over £4bn. For those of you outside the UK who aren’t familiar with Argos they sell pretty much…
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Dan Faggella how he grew his business to $2m in 4 years – team management and dashboards! (episode 108)
Over the last four years Dan Faggella built his business Science of Skill to over $2m in annual sales, and sold it for over $1million. Science of Skill is an American online only retailer of self protection products and educational programmes. Today we’ll be discussing (for you!) both balancing physical and virtual products, and how…
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Introversion Software’s Mark Morris a look at selling software online – fascinating! Must listen. (episode 105)
Mark Morris is the Managing Director of Introversion Software a highly respected independent game developer and publisher. Since launching in 2001 they’ve brought 5 critically acclaimed video games to market – including the BAFTA award winning Prison Architect, which has sold over 2 million copies to date. Powered by RedCircle
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Newton Running’s Steve Honight $1m+ turnover using licensed products for wholesale and eCommerce (episode 098)
Steve Honight is UK Brand Manager for Newton Running. Newton Running is an American business who design, wholesale, and retail their running shoes. The newtonrunning.co.uk business launched in the UK on 2009, and has been managed by Steve and his team for the last 2 years looking after both the wholesale and website sales in…
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Love Aroma’s Lewis Love 400% growth, and achieving £1m turnover in 2 years selling Yankee Candles (episode 086)
Joining us today is Lewis Love, the eCommerce Manager of Love Aroma. Love Aroma is a bricks and clicks retailer that opened the first shop in 2010 and launched the online business in 2014. They specialize in curating best range of home fragrances. They have fulfilled over 60,000 orders in 2016 and are on track…
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Matt Warren on founding, growing and exiting two 7-figure turnover eCommerce businesses selling watches (episode 085-5)
Matt Warren founder of our series sponsors Veeqo – but don’t worry this isn’t a pitch episode – nope. Rather we’re going to dive into what led Matt to create Veeqo in the first place – As before Veeqo Matt was a serial eCommerce business owner and it was His own experiences running eCommerce businesses…
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Best Self Co’s Cathryn Lavery and Allen Brouwer on how they won the Shopify Build a Business Competition and will achieve 100,000 orders in their first year (episode 083)
Cathryn Lavery and Allen Brouwer are the co-founders of BestSelf Co. It’s an online only eCommerce business that started by selling just one product, and is now branching out into digital content. The product is a daily planner to help you optimise your day. There are 2 reason’s I’m very excited to have them on…
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Thinkific’s Greg Smith discusses how he’s achieved 40% month on month growth by focusing on the customer (episode 081)
Greg Smith is the co-founder and CEO of Thinkific an SaaS eCommerce business which sells a software platform for creating and selling online courses. Thinkific was founded just over 4 years ago, now they have around 20,000 websites using the system, and are achieving 40% month on month growth. Click to Tweet: Greg Smith is…
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Party Packs’ Kate Turner discusses 30 years building a £5m turnover business focused on the customer (episode 078)
In 2016 Kate Turner is celebrating her business’s 30 year anniversary! The business is Party Packs, one of the UK’s top 3 party supplies companies. They’re an online only business, and currently turnover is £5 million a year and they process around 11,000 orders per month. Click to Tweet: Party Packs is a 30 years…
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The Cornish Fishmonger’s Rob Wing discusses selling fish online, and why customer service is essential (episode 077)
Rob Wing is the founder of the award-winning eCommerce business The Cornish Fishmonger – an online only fishmonger delivering top quality seafood to everyone from us normal people to many of the UKs top chefs. Launched in 2008 the business now processes 4,000 orders per month, 25% is eCommerce based. Click to Tweet: Hear how…
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Farm Toys Online’s Julia Lowe the team, product, and focus requried to turnover £500,000 a year, mainly at Christmas (episode 075-5)
Julia Lowe is the founder of Farm Toys Online – an online only business which does just what you think – sells farm toys, online! Founded in 2008 it now turns over about £500,000 per year. Click to Tweet: Julia Lowe let’s us know how she’s built her successful business Farm Toys Online on the…
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MyDeal.com.au’s Sean Senvirtne whose marketplace is growing 300% per year on how he achieves that (episode 074)
Sean Senvirtne is the CEO of Australia’s favourite online retailer, the marketplace My Deal. They aim to offer the best products and services to their customers at the lowest possible prices. Over 20,000 skus span 900 different product categories, they are on track in 2016 to hit $30,000,000 with 300% year on year growth. As…
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Fire Protection Online’s Jon Butt how to grow to £2m turnover and work just one morning a week (episode 073)
Jon Butt is the owner of Fire Protection Online a site with everything you need to keep your business current with the latest UK fire Regulations and fire safety information. The business has been around since 2007 and now turns over £2,000,000, processing about 100 orders per day. Click to Tweet: Jon Butt has systemised…
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Wink Beds’ Dan Adler shares the strategy and marketing that achieved $2million in year 1 (episode 071)
Dan Adler is co-founder of Wink Beds an American online only retailer with just one product – a luxury mattress. The business has been selling online since march 2015 and in the first year did $2 million in sales. Click to Tweet: Dan Adler of Wink Beds on @eComMasterPlan #Podcast talking about growing his business…
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Honest Brew’s Nejc Skoberne talks Customer-focused Growth Hacking and selling beer online (episode 068)
Nejc Skoberne is the lead growth marketer of Honest Brew which is the UK’s largest craft beer club. They stock over 120 different craft beers, and have a range of subscription options. They’ve been in existence since May 2014 and now have 20,000 paying customers, including 3,000 active subscribers. Click to Tweet: Nejc Skoberne on…
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Snakehive’s Tim Thorp on how to sell 7,000 mobile phone cases a month using Adwords and customer service (episode 065)
Tim Thorp is the co-founder and head of marketing and sales at Snakehive an online only and piggy backing business selling premium mobile phone cases. They sell both via marketplaces and online store and sales split 50:50 between the them. They currently have over 1,000 skus and all products are their own design. They started…
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The Kewl Shop’s Charles Fitzgerald on how to get to 50,000 visits per month, using content and customer service (episode 063)
Charles Fitzgerald is the founder of Online Only American retailer The Kewl Shop. It’s a fashion retailer specialising in bandage dresses. They launched in late 2012, and are now top 150,000 websites in the world! Click to Tweet: @eComMasterPlan #podcast Charles Fitzgerald from The Kewl Shop on how he has grown his US business from…



