Competition Terms and Conditions

Competition Terms and Conditions
Please read these competition rules carefully. If you enter one of our competitions, we will assume that you have read these rules and that you agree to them.
1. To enter a competition you must be 18 years old or over at the time of entry.
2. Competitions are not open to employees (or members of their immediate families) of eCommerce MasterPlan, Kernu Ltd or any subsidiary of Kernu Ltd.
3. No purchase necessary.
4. Only one entry per person.
5. If you want to enter a competition you may enter via the website on the applicable competition page, or you can also send your answer, detailing which competition you wish to enter, together with your name, address and e-mail address by e-mail to:
6. Sending an e-mail is not proof that we have received your entry. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.
7. The closing date is as specified in each competition, and eCommerce MasterPlan reserves the right to amend the competition end date at any time.
8. If you win a competition, we will notify you by email, or social media if you entered the competition on a social media platform, within 48 working hours of the closing date. if you do not respond within 48 hours of being notified, you will forfeit your prize and eCommerce MasterPlan reserves the right to choose another winner. The judges’ decision will be final, and no correspondence will be entered into.
9. You can find out who has won a particular competition by sending a stamped addressed envelope, marked with the name of the competition to eCommerce MasterPlan, PO Box 740, Truro, TR1 9HE, UK after the closing date.
10. By entering the competition the winner agrees to participate in such promotional activity and material as eCommerce MasterPlan may require.
11. If a panel of judges is required for the competition, it will be comprised of persons detailed on the relevant competition page and/or staff of Kernu Limited.
12. The prize will not be transferable to another person.
13. No part of a prize is exchangeable for cash or any other prize.
14. If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.
15. Incorrectly completed entries will be disqualified.
16. This competition is being run by Kernu Ltd (t/a “eCommerce MasterPlan”).
17. Please read our Privacy Policy which tells you how we use any personal information we may collect about you by entering a competition.
18. eCommerce MasterPlan reserves the right to amend these rules at any time. Macmillan may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.
19. If the competition or promotion is run on Facebook, then it is in no way sponsored, endorsed or administered by, or associated with Facebook. By participating you hereby release and hold harmless Facebook from any and all liability associated with this promotion.
20. eCommerce MasterPlan will endeavour to deliver prizes within a month of the competition end date but cannot guarantee this delivery time.
21. The competition is governed by English law
22. eCommerce MasterPlan reserve the right to cancel or amend all or any part of the Competition and/or the Rules without notice for any event that is outside of our reasonable control. Any changes to the Rules, or cancellation of the Competition, will be posted on the eCommerce MasterPlan website ( It is the responsibility of entrants to keep themselves informed as to any changes to the Rules.
23. In the event of any dispute regarding the Rules, the conduct or results of the Competition, or any other matter relating to a Competition, the decision of eCommerce MasterPlan shall be final and unchallengeable and no correspondence or discussion shall be entered into, comment issued, or reason given in respect of any decision made by eCommerce MasterPlan.
24. By entering the Competition, you hereby warrant that all information submitted by you in your Entry is true, accurate and complete in every respect. eCommerce MasterPlan reserves the right to verify any information contained in your Entry and/or your eligibility to enter the Competition.
25. Where a Competition is open to persons who are resident outside of the United Kingdom, no person may enter the Competition if the Competition breaches any law or regulation of the jurisdiction in which they are resident.
26. eCommerce MasterPlan accepts no responsibility for any damage, loss, injury (other than our liability for personal injury or death as a result of our negligence) or disappointment of any kind suffered by any entrant in entering the Competition, including as a result of any entrant winning or not winning any prize.