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082: Experts View: The Most Interesting Thing in eCommerce in 2016

December 26, 2016 By Chloë Thomas Leave a Comment

In 2016 the our Experts View episodes that we started the year with were some of our most popular episodes – so it was a no-brainer to create them again for you as we enter 2017.

We’ve got 2 “Experts View” shows for you –  in each I’ll be bringing you the opinions of some of the top people in eCommerce from around the world.

For this first show I asked a number of experts what they believe was the most interesting thing we saw in 2016.

It’s important to look back at 2016 and identify the breakthrough moments before we can look at what we should do in 2017 (that’s coming up in a couple of episodes time..).

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast Tagged With: differentiation, mobile, scale

081: Thinkific’s Greg Smith discusses how he’s achieved 40% month on month growth by focusing on the customer

December 19, 2016 By Ellie Leave a Comment

Greg Smith is the co-founder and CEO of Thinkific an SaaS eCommerce business which sells a software platform for creating and selling online courses. Thinkific was founded just over 4 years ago, now they have around 20,000 websites using the system, and are achieving 40% month on month growth.

Click to Tweet: Greg Smith is on the @eComMasterPlan #podcast telling us all about his Software as a Service business Thinkific

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Filed Under: 2016 Episodes, B2B eCommerce Podcasts, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: instagram, International eCommerce, online learning, SaaS

080: Efficiency Books for Christmas 2016 – Chloe selects and reviews the ones you want in your stocking

December 12, 2016 By Chloë Thomas Leave a Comment

I’m going to take you through the 5 books I think every eCommerce Business Person should consider reading to get them ready for 2017. My top 5 Efficiency Books to read over Christmas 2016.

And just like last year I don’t think you should read all 5, you know I’m all about efficiency and focus! Rather you should listen to this review then pick the one that best meets your challenges and opportunities for 2017 and read that one.

Talking efficiency and focus – that’s the theme of this year’s book review selection. Why? Well because it’s a subject that crops up in every single session of the Mastermind group, and something that crops up in many of my meetings with eCommerce business people. It’s far more often a question of working out WHAT to pick, than finding things to put in the list in the first place.

(last year I picked my top eCommerce books – if you want to hear about them, then you want to go back to episode 26)

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast Tagged With: 12 week year, book reviews, customer persuasion, emyth, gerber

079: Winter National’s Tamsin Burford why you should put the products AND customers at the heart of your business

December 5, 2016 By Ellie Leave a Comment

Tamsin Burford is the founder and director of Winter National an online only women’s designer skiwear boutique. They’ve been running for 10 years, and over the winter they now get 100-150 orders per month.

Click to Tweet: On @eComMasterPlan #podcast with Tamsin Burford talks about her seasonal fashion business Winternational

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast, Shopify Podcasts Tagged With: Facebook Shops, International eCommerce, seasonal sales

078: Party Packs’ Kate Turner discusses 30 years building a £5m turnover business focused on the customer

November 28, 2016 By Ellie 1 Comment

In 2016 Kate Turner is celebrating her business’s 30 year anniversary! The business is Party Packs, one of the UK’s top 3 party supplies companies. They’re an online only business, and currently turnover is £5 million a year and they process around 11,000 orders per month.

Click to Tweet: Party Packs is a 30 years old, Kate Turner tells @eComMasterPlan #podcast how she’s managed her business growth

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Filed Under: 2016 Episodes, B2B eCommerce Podcasts, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: b2b eCommerce, customer service, party ecommerce

077: The Cornish Fishmonger’s Rob Wing discusses selling fish online, and why customer service is essential

November 21, 2016 By Ellie Leave a Comment

Rob Wing is the founder of the award-winning eCommerce business The Cornish Fishmonger – an online only fishmonger delivering top quality seafood to everyone from us normal people to many of the UKs top chefs. Launched in 2008 the business now processes 4,000 orders per month, 25% is eCommerce based.

Click to Tweet: Hear how Rob Wing of the Cornish Fishmonger has grown the #eCommerce side of his business on @eComMasterPlan #Podcast

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Filed Under: 2016 Episodes, B2B eCommerce Podcasts, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts, Subscription eCommerce Tagged With: added value, content, subscription ecommerce

076: Lick My Dip’s Dave Rotheroe is back! Subscription product optimisation and influencer outreach plus more

November 14, 2016 By Ellie Leave a Comment

Today for the first time our special guest is a returning guest!

The last time Chloë spoke to Dave Rotheroe he’d just launched two subscription eCommerce businesses in 6 months, Lick my Dip and Cheese Posties. 8 months on it’s all going well – Dave’s moved to Spain, and the businesses are continuing to grow fast.

Click to Tweet: Chloe catches up with Lick My Dips Dave Rotheroe on @eComMasterPlan #Podcast – a lot has happened in the last 6 mths

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast, One Person eCommerce Businesses, Shopify Podcasts, Subscription eCommerce Tagged With: instagram, subscription ecommerce

075: Farm Toys Online’s Julia Lowe the team, product, and focus requried to turnover £500,000 a year, mainly at Christmas

November 7, 2016 By Ellie Leave a Comment

Julia Lowe is the founder of Farm Toys Online – an online only business which does just what you think – sells farm toys, online! Founded in 2008 it now turns over about £500,000 per year.

Click to Tweet: Julia Lowe let’s us know how she’s built her successful business Farm Toys Online on the @eComMasterPlan #Podcast

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: added value, christmas, email marketing, repeat customers

074: MyDeal.com.au’s Sean Senvirtne whose marketplace is growing 300% per year on how he achieves that

October 31, 2016 By Ellie Leave a Comment

Sean Senvirtne is the CEO of Australia’s favourite online retailer, the marketplace My Deal. They aim to offer the best products and services to their customers at the lowest possible prices. Over 20,000 skus span 900 different product categories, they are on track in 2016 to hit $30,000,000 with 300% year on year growth. As well as running My Deal Sean is also busy creating other innovative services to help Australian SME’s get online.

Click to Tweet: We’re talking to Sean Senvirtne of MyDeal.Com.Au a huge Australian eCom business on the @eComMasterPlan #podcast

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Filed Under: 2016 Episodes, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: content, Data, Marketplaces

073: Fire Protection Online’s Jon Butt how to grow to £2m turnover and work just one morning a week

October 24, 2016 By Ellie Leave a Comment

Jon Butt is the owner of Fire Protection Online a site with everything you need to keep your business current with the latest UK fire Regulations and fire safety information. The business has been around since 2007 and now turns over £2,000,000, processing about 100 orders per day.

Click to Tweet: Jon Butt has systemised his business Fire Protection Online – find out how on @eComMasterPlan #podcast

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Filed Under: 2016 Episodes, B2B eCommerce Podcasts, eCommerce MasterPlan Podcast, Over 7-figure Turnover eCommerce Podcasts Tagged With: eCommerce Systems, efficiency, processes

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