
Category: 2016 Episodes


Thinkific’s Greg Smith discusses how he’s achieved 40% month on month growth by focusing on the customer (episode 081)

Efficiency Books – Chloe selects and reviews the ones you want in your stocking (episode 80)

Winter National’s Tamsin Burford why you should put the products AND customers at the heart of your business (episode 079)

Party Packs’ Kate Turner discusses 30 years building a £5m turnover business focused on the customer (episode 078)

The Cornish Fishmonger’s Rob Wing discusses selling fish online, and why customer service is essential (episode 077)

Lick My Dip’s Dave Rotheroe is back! Subscription product optimisation and influencer outreach plus more (episode 076)

Farm Toys Online’s Julia Lowe the team, product, and focus requried to turnover £500,000 a year, mainly at Christmas (episode 075-5)

MyDeal.com.au’s Sean Senvirtne whose marketplace is growing 300% per year on how he achieves that (episode 074)

Fire Protection Online’s Jon Butt how to grow to £2m turnover and work just one morning a week (episode 073)

Takeaways from Internet Retailing and eDelivery for the smaller retailer. Customer experience, Delivery optimisation and more (episode 072)
