eCommerce MasterPlan

082: Experts View: The Most Interesting Thing in eCommerce in 2016

By Leave a Comment

In 2016 the our Experts View episodes that we started the year with were some of our most popular episodes – so it was a no-brainer to create them again for you as we enter 2017.

We’ve got 2 “Experts View” shows for you –  in each I’ll be bringing you the opinions of some of the top people in eCommerce from around the world.

For this first show I asked a number of experts what they believe was the most interesting thing we saw in 2016.

It’s important to look back at 2016 and identify the breakthrough moments before we can look at what we should do in 2017 (that’s coming up in a couple of episodes time..).

[Read more…]

081: Thinkific’s Greg Smith discusses how he’s achieved 40% month on month growth by focusing on the customer

By Leave a Comment

Greg Smith is the co-founder and CEO of Thinkific an SaaS eCommerce business which sells a software platform for creating and selling online courses. Thinkific was founded just over 4 years ago, now they have around 20,000 websites using the system, and are achieving 40% month on month growth.

Click to Tweet: Greg Smith is on the @eComMasterPlan #podcast telling us all about his Software as a Service business Thinkific

[Read more…]

080: Efficiency Books for Christmas 2016 – Chloe selects and reviews the ones you want in your stocking

By Leave a Comment

I’m going to take you through the 5 books I think every eCommerce Business Person should consider reading to get them ready for 2017. My top 5 Efficiency Books to read over Christmas 2016.

And just like last year I don’t think you should read all 5, you know I’m all about efficiency and focus! Rather you should listen to this review then pick the one that best meets your challenges and opportunities for 2017 and read that one.

Talking efficiency and focus – that’s the theme of this year’s book review selection. Why? Well because it’s a subject that crops up in every single session of the Mastermind group, and something that crops up in many of my meetings with eCommerce business people. It’s far more often a question of working out WHAT to pick, than finding things to put in the list in the first place.

(last year I picked my top eCommerce books – if you want to hear about them, then you want to go back to episode 26)

[Read more…]

Beyond the eMyth – Michael Gerber [publication day review]

By Leave a Comment

Back in 2008 I read my first business book, it was Emyth Revisited and it was a gift from franchise specialist Anne O’Rielly. Coming in my second year of running my own business it really got me thinking, and opened up a whole world that I’d known nothing about – there were people out there who you could turn to for advice about how to grow your business, and to help you through the difficult periods and frustrating challenges.

Next year (the 1st February to be exact) will be my 10th anniversary of being a business owner. Of being the boss, and not someone else’s employee. So it was with great pleasure I sat down to read Beyond the eMyth last week (yes, I was privileged to get my hands on a pre-release review copy) to find out if would help me with the next 10 years! [Read more…]

079: Winter National’s Tamsin Burford why you should put the products AND customers at the heart of your business

By Leave a Comment

Tamsin Burford is the founder and director of Winter National an online only women’s designer skiwear boutique. They’ve been running for 10 years, and over the winter they now get 100-150 orders per month.

Click to Tweet: On @eComMasterPlan #podcast with Tamsin Burford talks about her seasonal fashion business Winternational

[Read more…]

078: Party Packs’ Kate Turner discusses 30 years building a £5m turnover business focused on the customer

By 1 Comment

In 2016 Kate Turner is celebrating her business’s 30 year anniversary! The business is Party Packs, one of the UK’s top 3 party supplies companies. They’re an online only business, and currently turnover is £5 million a year and they process around 11,000 orders per month.

Click to Tweet: Party Packs is a 30 years old, Kate Turner tells @eComMasterPlan #podcast how she’s managed her business growth

[Read more…]

077: The Cornish Fishmonger’s Rob Wing discusses selling fish online, and why customer service is essential

By Leave a Comment

Rob Wing is the founder of the award-winning eCommerce business The Cornish Fishmonger – an online only fishmonger delivering top quality seafood to everyone from us normal people to many of the UKs top chefs. Launched in 2008 the business now processes 4,000 orders per month, 25% is eCommerce based.

Click to Tweet: Hear how Rob Wing of the Cornish Fishmonger has grown the #eCommerce side of his business on @eComMasterPlan #Podcast

[Read more…]

076: Lick My Dip’s Dave Rotheroe is back! Subscription product optimisation and influencer outreach plus more

By Leave a Comment

Today for the first time our special guest is a returning guest!

The last time Chloë spoke to Dave Rotheroe he’d just launched two subscription eCommerce businesses in 6 months, Lick my Dip and Cheese Posties. 8 months on it’s all going well – Dave’s moved to Spain, and the businesses are continuing to grow fast.

Click to Tweet: Chloe catches up with Lick My Dips Dave Rotheroe on @eComMasterPlan #Podcast – a lot has happened in the last 6 mths

[Read more…]

075: Farm Toys Online’s Julia Lowe the team, product, and focus requried to turnover £500,000 a year, mainly at Christmas

By Leave a Comment

Julia Lowe is the founder of Farm Toys Online – an online only business which does just what you think – sells farm toys, online! Founded in 2008 it now turns over about £500,000 per year.

Click to Tweet: Julia Lowe let’s us know how she’s built her successful business Farm Toys Online on the @eComMasterPlan #Podcast

[Read more…]

074: MyDeal.com.au’s Sean Senvirtne whose marketplace is growing 300% per year on how he achieves that

By Leave a Comment

Sean Senvirtne is the CEO of Australia’s favourite online retailer, the marketplace My Deal. They aim to offer the best products and services to their customers at the lowest possible prices. Over 20,000 skus span 900 different product categories, they are on track in 2016 to hit $30,000,000 with 300% year on year growth. As well as running My Deal Sean is also busy creating other innovative services to help Australian SME’s get online.

Click to Tweet: We’re talking to Sean Senvirtne of MyDeal.Com.Au a huge Australian eCom business on the @eComMasterPlan #podcast

[Read more…]