14 Ways to Increase your Conversion on the Product page [eCommerce Infographic]

The humble product page has soooooo much impact on your sales, and I love the 14 points that are outlined in this infographic. [Read more…]

Taking Product Personalisation to a New Level

As always, and even more so in the current climate, consumers want as much as possible for each pound. It seems many retailers worldwide are stepping up to the mark and offering more bang for not much more buck. Personalised products have long been great gifts but often at an increased higher price. Now, however, it seems personalised products are becoming more popular as retailers start offering them at mainstream prices and they are becoming as much self purchase products, as gifts.

With Christmas trading just around the corner, building personalisation opportunities into your products is also a great differentiator. Adding another string to your bow in this way will encourage both previous customers and potential customers to see you in a new light.

[Read more…]

3 Benefits of the Niche Product Range Scale

With ecommerce being dominated by the big websites such as Amazon, play.com and ASOS, it’s suprising to see the huge uprise in the amount of smaller niche websites. These niche websites delve deeper into specific product types and ranges than the larger retail websites.

Find out more about Niche in our Power of Niche video

Why are so many people starting niche websites? [Read more…]

Festie Guru – How creating a mini-site can give anyone the benefits of a Niche Product Range

festie guruWhen Ticketmaster wanted to increase their sales of festival tickets the solution was to create a totally new website – FestieGuru.

A website selling only festival tickets, and with lots of content and search tools to help each customer find the right festival for them.

The approach has enabled the team to hugely increase sales of tickets (sorry but I can’t share those numbers with you!), by harnessing all the benefits of a Niche Product Range whilst still having the huge product range of Ticketmaster.

[Read more…]

Making Personalisation Easy – Trenance Chocolates Case Study

trenance chocolatesTrenance Chocolates make luxury handmade chocolates in Cornwall, UK. Focusing on bringing the customer flavours they’ll love within fantastic chocolate. (If you’re one of my clients – these are the chocolates you get at Christmas!).

As part of this desire to give customers the right flavours, they’ve created a “Design your own box” tool on the website. So if you want a box entirely packed with dark chocolate fruit flavours – you’ve got it!

This is personalisation by product selection rather than putting your initials or a photo on it. On their website they’ve executed it really simply. You would think that allowing someone to build a box of chocolates from a choice of 69 different chocolates would be complex, but it’s a breeze. Let’s see how they’ve done it:

[Read more…]

Consumer Psychology and the eCommerce Checkout [infogrpahic]

Building on last week’s infographic all about building trust, here’s how to take the next step. This infographic explains what the customer’s thinking and how they’re reacting as they checkout.

Including how site speed impacts them, how design impacts and more.

eg offering multiple product views and other alternative images lead to 58% more sales.

[Read more…]

eCommerce Website Review – KFDJewellery.co.uk [video]

This month I’ve reviewed the site of one of our inner circle members – KFD Jewellery.

It’s a brand new site, and our first review of a website on the Shopify platform.

KFD Jewellery is an Online Only retailer, with a niche Product Range Scale and a USP focused on the design-led Brand.

Lots of tips in here for fashion, accessories and design led eCommerce businesses.

[Read more…]

eCommerce Website Review – Purchase.ie [Video]

For the second month running we’re reviewing a different sort of eCommerce site. Today we’re going international! Our first review of a non-UK website.

Purchase.ie is an Irish website focused on energy and waste saving products.

[Read more…]

Unbound – Crowdfunding for Books a different sort of eCommerce

As we saw last month with JustFab an eCommerce site doesn’t have to be like a normal shop with lots of products at different prices. This blog is about Unbound, a different sort of bookshop. [Read more…]

JustFab.co.uk – 3 Great Takeaways for Any eCommerce Business

Just Fab is a new eCommerce import to the UK from America. It’s a fashion retailer with a business model that’s part made.com, part Achica, part Poundland, and very Brittania Music! Somehow that combination works.

I’m going to run through how they operate, then give you 3 things they do really well that any eCommerce business would do well to copy.

[Read more…]